Frank Fonseca Email & Phone Number

Austin, Texas Metropolitan Area

• Compliance & Security: Led SOX compliance audits and user access reviews to ensureregulatory compliance across key systems, aligning project outcomes with security policies andbusiness objectives.
• Vendor Security Management: Established and streamlined a vendor security review processwith compliance and legal teams, enhancing supply chain security and mitigating third-partyrisks.
• Project Leadership: Spearheaded the development of security profiles in Whistic, promotingtransparency and strengthening trust among stakeholders.
• Remote Infrastructure & Support: Oversaw the administration of remote access servers,facilitating effective remote device testing and collaboration across dispersed teams.
• Product Validation & Quality Control: Coordinated testing and validation for over 200 devicelaunches with major U.S. mobile carriers, ensuring high standards and on-schedule delivery.

Austin, Texas, United States

• Client Security Support: Delivered high-quality support in product security, meeting topperformance metrics and enhancing client satisfaction with secure usage of the product.
• Training & Compliance: Conducted data protection and security training, increasingcompliance awareness across client organizations.
• Collaborative Product Improvement: Collaborated with internal teams to capture customerinsights, facilitating security-related product improvements based on client feedback.

Austin, Texas Area

• Technology Infrastructure & Security: Managed IT infrastructure for over 500 agents,overseeing Active Directory and access systems to ensure secure, efficientonboarding/offboarding.
• Process Optimization & Automation: Implemented workflow automation with Microsoft Flow,streamlining remote office operations and enhancing productivity.
• Cloud & Virtualization Initiatives: Directed cloud migration projects, facilitating efficientremote work and improving technology availability.

Cybersecurity Bootcamp Certificate, Cybersecurity

Intensive 24-week Boot Camp focusing on cybersecurity, including Wireshark, Kali Linux, Metasploit, Burp Suite, and training towards.

Associate Of Arts And Sciences (A.A.S.), Economics And Computer Science

Education record