Frank Harward M.S., Sa, Ssm, Sp Email & Phone Number

Hanover, Md, Us

Leading multiple teams to form Agile Software Development approaches. Consulting with organizational leadership on how to apply Agile principles using Scrum events and incremental planning. Currently leading multiple teams to transition acquired applications to new Amazon Web Services accounts; leading another team to develop mobile applications; and leading teams as we apply Agile principles to Software Configuration Development using Power Platform tools with a mandate to deliver faster and incrementally.

Salt Lake City, Utah, Us

Team coach to Release Engineering team who are the focal point of DevOps in the company - facilitating creation of code pipelines to prepare for code deploy and release activities. Collaborating with technology teams to create automated capability to install Transparent Data Encryption to all company servers reducing risk to the company. Part of a merger and acquisition team to purchase additional branches; leading the technology teams to convert all product data.Delivered Machine Learning (ML) product to simplify and decrease the time to modify loans from an average of 5 hours to ~30 minutes. Integrated vendor SaaS software to Zions origination, servicing, and automation teams.

Building new business focusing on team-building, personal strengths based traits, and how mixtures of personality types create high performing teams. Provide Perceptual Style assessments to determine how we best use our given talents. Train clients to understand themselves and others' perceptions and how we interact/react in different types of circumstances. Trained technology teams to use Perceptual Style to enhance their teams, including development teams, application support, Scrum teams, Business Analysis and Product Management.

Salt Lake City, Utah, Us

Executive ownership of Commercial Business Lending software/systems. Led cross-functional teams to develop and support value-driven corporate, enterprise-level software solutions. Experienced in team building, team management, product delivery, adoption of new processes, and transition to DevOps, Agile, and Scrum. Led product value-driven delivery of commercial lending systems products, projects, budgets, and executive status updates. Total staff number 62, teams comprised of Business Analysts/Product Owners, Developers, QA, and Support Engineers.Helped my team implement a critical commercial lending System for 6 banks and 4000 users. The completed product improved financial data entry accuracy, provided data visualization, reporting, and improved lending loan time-to-market.Experienced leader having performed multiple Buy vs. Build decisions considering value proposition, architectures, integration potential, resource capability and bandwidth, contract position, and sustainability. Oversaw Year-over-Year 4.2 Million budget responsibility for 20+ independent contract product owners, scrum leaders, project managers, software engineers, and outsourcing partners.

Salt Lake City, Utah, Us

• Built a multi-functional project team of 150 members from multiple technology disciplines including Mainframe, Java, Enterprise Web Services, Job control, File Transmission, and DBA's to remove and replace an old fee income system used by the bank.• Executed the project using a blend of Waterfall and Agile approaches – created technical master plan against scope time, and cost; and, managed action items, held project meetings, monitored risk, issues, provided regular executive updates.• Increased fee income to the bank by implementing $14MM project at $1.7K under budget.• Re-engineered the deposits were processed using 15-minute interval batch file processing and connected to payment systems using a new web service to process all 6 banks each night.

Eden Prairie, Mn, Us

Using the DMAIC process, guided teams to define the Voice of the Customer (VoC), create clarity about the current As-Is process, and together, define the Future-To-Be improved process. Use statistical methods to measure before and after positive impacts once the process is improved. Solutions deployed included accountability charts, new procedures, Kanban and Poka-yoke (mistake proofing).

Eden Prairie, Mn, Us

Installed hand-held shopping devices in one store in Chicago in 90 days using a vendor product that had never been delivered before to any customer - still in the research and development stage and was named Shop and Scan. Installed Proof-of-Concept in 90 days! Later, installed a new version of Shop and Scan in over 110 grocery stores in the Dallas/Ft. Worth in 120 days. - Kept the CIO and assigned Vice President apprised of budget, progress against timeline, road-blocks, amd scope.- Coordinated project status and delivery with marketing as they worked on a new set of TV commercials to launch the product and create customer excitement.- Careful and daily contact with the vendor. - Knowledge of technology stakeholders, helping to set priorities of technical assigned work ensuring the project interests were fulfilled on time. - Constant coordination of field services to load the scanners and prep for shipment. - Coordinated logistics and install of the system to all stores. - Made the date of all store installs making it possible for the marketing plan to initiate.

Masters Of Science, Instructional Technology

Bachelor Of Arts, Liberal Arts And Sciences

Internationa Relations Certificate, Chinese Character, Language And Culture