Primarily assigned as Nursing Facility Service Coordinator and case management throughout greater DFW Texas region, with additional dual role with community service coordination with OCC assessments. Hybrid role working from Arlington office, in-home office, and significant driving in-field throughout Metroplex.Routinely given “Exceeds” or “Significantly Exceeds” for end-year performance reviews. For 2023 performance year-end, given overall performance classification as “Exceeds” due to over 800 exemplary assessments all within contractual requirements, amongst top 3 performers out of 73 NF nurses within State of Texas, and ranked #1 for care plans amongst all Tarrant NF team associates.

Promoted internally from Service Coordinator role to GBD Manager, reporting directly under Rachel Poe. Manager of dual / hybrid team of both Community and Nursing Facility products.Provider of leadership, training, mentoring, hiring, on-boarding for team of 12-15 Registered Nurses / Service Coordinators throughout Texas both local to DFW and remotely throughout Texas.As a manager, responsible for overseeing 70+ Texas nursing facilities with a total census of over 2500, covering 18 counties as far northwest as Wichita Falls and all the way down south in Granbury / Hood County.

Started employment in 2011 with legacy Amerigroup as in-field service coordinator, transitioned to Nursing Facility in 2016.Responsible for performing telephonic and face-to-face clinical assessments for the identification, evaluation, coordination, and management of member’s needs, including physical health, behavioral health, social services, and long-term services and supports.RN responsible for overall management of member’s case within scope of licensure for Star Plus Waiver members, OCC members, Nursing Facility members, provides supervision and direction to non-RN clinicians participating members case in accordance with applicable state law and contract, develops monitors, evaluates, and revises the members care plan to meet the individual member needs, with the goal of optimizing member health care across the care continuum.