· Assisted with developing a shared product vision, managed and prioritized product backlogs, and oversaw products throughout the software development cycle· Collaborated with product managers, professional services, and engineering teams to plan and prioritize product roadmaps· Crafted well-articulated features and user stories to bridge the gap between customer requirements, business initiatives, and technical complexities· Led Scrum ceremonies including sprint planning, daily standups, sprint reviews and retrospectives· Acted as SME for product training and solution integration for internal teams and external stakeholders· Product responsibilities included 3 development teams and 6 cloud-based products, microservices and RESTful APIs for both retail and hospitality solutions· Products are live in production and in-use by major brands such as Meijer, Northgate Markets, Krispy Kreme, and Texas Roadhouse

Monitored the health and performance of various cybersecurity tools enabling Security Operations and Content Protection. Composed Python scripts to automate endpoint queries, efficiently parse Agent logs and track Agent responsiveness. Provided in-depth analyses of endpoint attributes enabling Agent migration from on-prem servers to organizational cloud instances. Coordinated with Systems Engineers and local support teams to advance security initiatives.

Led company operations and technical development initiatives using a data-driven, customer-first approach.

Responsible for the inspection, troubleshooting, and repair of 32 complex avionics systems aboard twelve F/A-18 aircraft. Provided technical expertise on the ATFLIR system directly contributing to the successful completion of 550 combat missions in support of Operation Enduring Freedom. Instructed novice technicians increasing work center qualifications by 20%. Instrumental in the completion of 154 maintenance actions and the incorporation of 12 Technical Directives resulting in a 15% reduction of outstanding maintenance discrepancies. Communicated effectively with Production Control and Quality Assurance work centers ensuring accurate and timely work products according to the Naval Aviation Maintenance Program (NAMP). Awarded the Navy and Marine Corps Achievement Medal (NAM) for exemplary service and performance during Operation Enduring Freedom.

Reported the most current market transactions taking place within open-outcry trading pits using an application fueled by a Linux OS provided by the Chicago Board of Trade. Calculated the daily settlement prices based on trading conducted during market close, kept the integrity of the market by resolving any discrepancies between Traders, and removed negligent trades from CBOT's Market Data Systems.