Frank B.

Frank B. Email and Phone Number

Solutions Engineer @ T-Mobile
Denver, CO, US
Frank B.'s Location
Lone Tree, Colorado, United States, United States
Frank B.'s Contact Details

Frank B. work email

Frank B. personal email

n/a
About Frank B.

Experienced, professional technology enthusiast with several years of experience in technical project management, technical implementation, and help desk software support. During my time at undergrad school, I focused on protect and defend, digital forensics, identity access management, and enterprise networking. I love learning new skills and you can likely find me messing with my home lab to gain experience.

Frank B.'s Current Company Details
T-Mobile

T-Mobile

View
Solutions Engineer
Denver, CO, US
Website:
tmobile.com
Employees:
90699
Frank B. Work Experience Details
  • T-Mobile
    Solutions Engineer
    T-Mobile
    Denver, Co, Us
    View
  • T-Mobile
    Solutions Engineer, Cloud Support
    T-Mobile Oct 2022 - Present
    Bellevue, Wa, Us
    -Deployed T-Mobile for Business suite of cloud solutions:-Dialpad (VoIP): —Responsible for T-Mobile’s largest enterprise customers Dialpad deployment, including scoping, contact center configuration and training, end user training, IVR setup, desk phone configuration, overhead paging, integrations with Google, One Drive, Microsoft, Salesforce, and others. —Responsible for project creation until completion—Acted as pre-sales advisor for sales team -Cradlepoint networking: routing, switching, VPN (IPSec, L2TP), etc.-Ivanti Neurons for MDM-Tier 2 technical support (helpdesk to helpdesk)-SME/Lead for Dialpad and Cradlepoint-Travelled out of state to train Customer Care (tier 1) on Dialpad technical support
    View
  • T-Mobile
    Retail Associate Manager
    T-Mobile Jan 2022 - Oct 2022
    Bellevue, Wa, Us
    View
  • T-Mobile
    Customer Loyalty Lead
    T-Mobile Mar 2021 - Apr 2022
    Bellevue, Wa, Us
    Manage people partnerships across several retail stores. Train and develop mobile experts on successful habits to maintain existing customer base and increase customer loyalty.
    View
  • T-Mobile
    Retail Associate Manager
    T-Mobile Apr 2020 - Mar 2021
    Bellevue, Wa, Us
    Led a mobile expert team of approximately 15 at a high volume T-Mobile retail store. Drive a consistent world class customer experience through training and development. Coached team to exceed KPI’s month over month through knowledge and consistent behavior training.
    View
  • Sprint
    Assistant Manager
    Sprint Apr 2017 - Apr 2020
    Overland Park, Kansas, Us
    View
  • Amc Theatres
    Manager
    Amc Theatres Dec 2009 - Apr 2017
    View

Frank B. Education Details

  • California State University-San Bernardino
    California State University-San Bernardino
    Information Systems Technology - Cyber Security
  • Riverside City College
    Riverside City College
    Administration And Information Systems

Frequently Asked Questions about Frank B.

What company does Frank B. work for?

Frank B. works for T-Mobile

What is Frank B.'s role at the current company?

Frank B.'s current role is Solutions Engineer.

What is Frank B.'s email address?

Frank B.'s email address is fr****@****ile.com

What schools did Frank B. attend?

Frank B. attended California State University-San Bernardino, Riverside City College.

Who are Frank B.'s colleagues?

Frank B.'s colleagues are John Applestore, Ma John, Jeremias Robles, Daniel Clark, Tyler Pham, Deepak Marwaha, Jinmok Kim.

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