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Frankie Ryan Email & Phone Number
Technical Writer
at
ScalePad
1 work email found
@shopify.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Writer
Location
Greater Vancouver Metropolitan Area, Canada, Canada
Company size
Who is Frankie Ryan? Overview
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Quick answer
Frankie Ryan is listed as Technical Writer at ScalePad, a company with 255 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at shopify.com and a matched LinkedIn profile for Frankie Ryan.
Frankie Ryan previously worked as Product Support Specialist at Scalepad and L&D onboarding facilitator at Shopify. Frankie Ryan holds Ux from Brainstation.
Company email context
Email format at ScalePad
This section adds company-level context without repeating Frankie Ryan's masked contact details.
{first_initial}{last}@shopify.com
76% confidence
AeroLeads found 1 current-domain work email signal for Frankie Ryan. Compare company email patterns before reaching out.
Profile bio
About Frankie Ryan
Hello there! đź‘‹ I'm Frankie Ryan, a results-driven Support Learning & Development Facilitator with a passion for empowering teams and driving excellence in customer support. With a robust background in the industry, I come armed with 3 years of invaluable experience as a Support L&D Facilitator at Shopify, complemented by 2 years each as a Support Mentor and Customer Support Advisor.During my time at Shopify, I took immense pride in coaching, mentoring, and training hundreds of individuals, witnessing their growth and achievements in various roles within the company. Being able to create a positive impact on their career paths has been a tremendous source of motivation for me.My role extended beyond onboarding support staff, as I had the privilege of introducing new leads and technical staff, including developers, to Shopify. Guiding them through the tools and processes used at the company, I ensured they had a seamless integration into our dynamic work environment.One of the cornerstones of my training approach is creating a safe and supportive space for my trainees, encouraging open communication and empowering them to share their thoughts and ideas freely. By fostering a collaborative team environment, I enable my trainees to lean on each other and collectively accomplish more, instilling a sense of camaraderie that goes beyond the training period.My key strengths lie in effective communication, identifying individual strengths and areas for improvement, and providing personalized coaching that enables trainees to build confidence and motivation.
Listed skills include Illustrator, Graphic Design, Indesign, Photoshop, and 46 others.
Current workplace
Frankie Ryan's current company
Company context helps verify the profile and gives searchers a useful next step.
Scalepad
8 roles
Frankie Ryan work experience
A career timeline built from the work history available for this profile.
Product Support Specialist
Current
Oct 2023 - Present
L&D Onboarding Facilitator
* Onboarding new hires into Shopify* Developing, creating and maintaining learning materials* Coaching and mentoring new hires* Creating an inclusive and friendly learning environment* Facilitating call, chat and email training* Facilitating customer support and experience training
Nov 2019 - Jul 2023
Support Mentor
* Supervising and coaching new hires in their first few weeks.* Coaching and helping hires develop communication and customer support skills
Oct 2017 - Nov 2019
Guru
* Provided world class customer support* Consistently maintained above average customer satisfaction results (90%+)* Point of contact within my team for aligning and helping each other support our merchants
Feb 2016 - Oct 2017
Operations Specialist With Accenture For Google
Partner Solutions for Google Trusted Stores. Managing Partners' accounts (onboarding, evaluating partners' performances, launching or rejecting partners). Product and technical support. Providing mediation between business partners and customers. Emphasis on driving high customer satisfaction and resolution. Establishing, maintaining and developing strong.
Jul 2014 - Jan 2016
Customer Support Agent
Oct 2013 - Aug 2014
Lab Technician
Mar 2011 - Jul 2013
Team & coworkers
Colleagues at ScalePad
Other employees you can reach at scalepad.com. View company contacts for 255 employees →
DS
Dylan Stocking
Colleague at Scalepad
Naples, Florida, United States, United States
View →
MC
Mike Chang
Colleague at Scalepad
Canada, Canada
View →
RS
Reema Sagpariya
Colleague at Scalepad
Edmonton, Alberta, Canada, Canada
View →
CS
Cynthia Song
Colleague at Scalepad
Mississauga, Ontario, Canada, Canada
View →
LY
Levana Yang
Colleague at Scalepad
Canada, Canada
View →
RM
Rene-Peter Masoen
Colleague at Scalepad
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
RR
Ryan Rafter
Colleague at Scalepad
West Vancouver, British Columbia, Canada, Canada
View →
DM
D M
Colleague at Scalepad
Port Moody, British Columbia, Canada, Canada
View →
NK
Nagendra Kumar Yadav
Colleague at Scalepad
Ghaziabad, Uttar Pradesh, India, India
View →
RY
Rogan Young
Colleague at Scalepad
Vancouver, British Columbia, Canada, Canada
View →
Dylan Stocking
Colleague at Scalepad
Naples, Florida, United States, United States
View →
MC
Mike Chang
Colleague at Scalepad
Canada, Canada
View →
RS
Reema Sagpariya
Colleague at Scalepad
Edmonton, Alberta, Canada, Canada
View →
CS
Cynthia Song
Colleague at Scalepad
Mississauga, Ontario, Canada, Canada
View →
LY
Levana Yang
Colleague at Scalepad
Canada, Canada
View →
RM
Rene-Peter Masoen
Colleague at Scalepad
City Of Johannesburg, Gauteng, South Africa, South Africa
View →
RR
Ryan Rafter
Colleague at Scalepad
West Vancouver, British Columbia, Canada, Canada
View →
DM
D M
Colleague at Scalepad
Port Moody, British Columbia, Canada, Canada
View →
NK
Nagendra Kumar Yadav
Colleague at Scalepad
Ghaziabad, Uttar Pradesh, India, India
View →
RY
Rogan Young
Colleague at Scalepad
Vancouver, British Columbia, Canada, Canada
View →
2 education records
Frankie Ryan education
Ux
Bachelor Of Arts (B.A.), Interactive Digital Media
Swansea Metropolitan University
FAQ
Frequently asked questions about Frankie Ryan
Quick answers generated from the profile data available on this page.
What company does Frankie Ryan work for?
Frankie Ryan works for ScalePad.
What is Frankie Ryan's role at ScalePad?
Frankie Ryan is listed as Technical Writer at ScalePad.
What is Frankie Ryan's email address?
AeroLeads has found 1 work email signal at @shopify.com for Frankie Ryan at ScalePad.
Where is Frankie Ryan based?
Frankie Ryan is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with ScalePad.
What companies has Frankie Ryan worked for?
Frankie Ryan has worked for Scalepad, Shopify, Accenture, Stream Global Services, and Camera Centre.
Who are Frankie Ryan's colleagues at ScalePad?
Frankie Ryan's colleagues at ScalePad include Dylan Stocking, Mike Chang, Reema Sagpariya, Cynthia Song, and Levana Yang.
How can I contact Frankie Ryan?
You can use AeroLeads to view verified contact signals for Frankie Ryan at ScalePad, including work email, phone, and LinkedIn data when available.
What schools did Frankie Ryan attend?
Frankie Ryan holds Ux from Brainstation.
What skills is Frankie Ryan known for?
Frankie Ryan is listed with skills including Illustrator, Graphic Design, Indesign, Photoshop, Logo Design, Adobe Creative Suite, Illustration, and Sketching.
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