Operations Manager
San Luis Obispo, California
CNC machine shop specializing in close tolerance precision machining and assemblies.• Contract review of customer purchase orders including: cost, delivery, quality clauses, and initial manufacturing review of customer drawing package• Using MRP system: entered orders, created jobs, scheduled CNC work centers and established CAM programming priority• Called production meetings, analyzed and communicated workload to manufacturing team, managers, and company President• Customer service main point of contact for new orders, order status, expedite requests, and revision changes• Engineering liaison between machinists and customer’s engineering dept.• Suggested or issued internal and external preventative/corrective actions• Quoted repeat work to customers• MRP system expert with knowledge of other departments systems, customized screens to fit users and department needs, wrote/modified custom reports• IT responsibilities included managing 25+ Windows PC network with in-house server• Responsible for inventory including Kanban and safety stock for key customers/projects• RFQ to suppliers for material, tooling, outside processing, etc.• Managed purchasing, shipping, and receiving departments including: process workflow, assigned tasks, set goals, and conducted performance reviews• Key contributor for supplier capability, past performance, and risk assessmentAchievements• I am proud to be part of a team that quoted, planned, manufactured, and delivered hundreds of thousands of high quality parts, on-time, that have been used in space exploration, aerospace, scientific research, medical labs, and by our military.• I was a key contributor for our Quality System improvements and subsequent certification to ISO 9001:2008 and AS9100-2009 Rev C.• As our companies MRP expert I reviewed, tested, and recommended a new MRP system that was successfully implemented in 2008.• I have built and maintained lasting relationships with customers, suppliers, and coworkers.