Director
CurrentOversee call center operations for our Raleigh, NC and Huntsville, AL locations.
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@comcast.com
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Franklin Johnson is listed as Director at NeoNova Network Services, a with 104 employees, based in Huntsville-Decatur-Albertville Area, United States. AeroLeads shows a work email signal at comcast.com and a matched LinkedIn profile for Franklin Johnson.
Franklin Johnson previously worked as Manager, Customer Service Center at Comcast Cable and Customer Service Supervisor at Comcast. Franklin Johnson holds Associate'S Degree, General Studies from Pensacola Junior College.
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AeroLeads found 1 current-domain work email signal for Franklin Johnson. Compare company email patterns before reaching out.
15+ Years of Customer Servicing - Sales/Retention 10+ Years of Call Center Management/Operations Experience Knowledge of CRM technology- ASPECT, Director View, Witness Software, IVR, ACD, AVAYA, CMS Project Management/Change Staff Development New Products/Technology Deployment Proficient in Microsoft Suites Exceptionally self-motivated and great ability to work on own initiative Strong background in Sales, Marketing, and Retention Outstanding organizational skills Flexible and uncommon ability to work with others as a team
Listed skills include Call Centers, Customer Retention, Customer Satisfaction, Customer Service, and 14 others.
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Huntsville, Alabama
Oversee call center operations for our Raleigh, NC and Huntsville, AL locations.
Chattanooga, Tennessee Area
•Responsible for overseeing all customer service center operations.•Manages all phases of the customer service center environment and teamto achieve and exceed financial targets and customer satisfactionscores. •Delivers tight operational and financial controls in a cost-effective manner•Manages team which may include exempt and non-exempt employees.
Huntsville, Alabama Area
Supervise and assist in the utilization of appropriate resources to quickly and accurately resolve customer’s issues.Creates a motivating environment by helping personalize the company vision and goals and creating advocates.Outstanding project planning and project management skills with great ability to lead multiple projects/ teams and meeting tight time constraints/ deadlines.
Other employees you can reach at neonova.net. View company contacts for 104 employees →
Danielle Morris
Colleague at Neonova Network ServicesRaleigh-Durham-Chapel Hill Area, United States
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Jennifer Ryan
Colleague at Neonova Network ServicesRaleigh-Durham-Chapel Hill Area, United States
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Teresa Morris
Colleague at Neonova Network ServicesGreensboro, Georgia, United States
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Gracie Banks
Colleague at Neonova Network ServicesHuntsville, Alabama, United States
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Ashley Phillips
Colleague at Neonova Network ServicesHuntsville-Decatur-Albertville Area, United States
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Joe Visma
Colleague at Neonova Network ServicesDurham, North Carolina, United States
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Ann Redick
Colleague at Neonova Network ServicesRaleigh, North Carolina, United States
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Dalton Watson
Colleague at Neonova Network ServicesHuntsville, Alabama, United States
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PC
Pavielle Cox
Colleague at Neonova Network ServicesRaleigh-Durham-Chapel Hill Area, United States
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JC
Jay Clelland
Colleague at Neonova Network ServicesRaleigh-Durham-Chapel Hill Area, United States
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Activities and Societies: Men's Basketball
Quick answers generated from the profile data available on this page.
Franklin Johnson works for NeoNova Network Services.
Franklin Johnson is listed as Director at NeoNova Network Services.
AeroLeads has found 1 work email signal at @comcast.com for Franklin Johnson at NeoNova Network Services.
Franklin Johnson is based in Huntsville-Decatur-Albertville Area, United States while working with NeoNova Network Services.
Franklin Johnson has worked for Neonova Network Services, Comcast Cable, and Comcast.
Franklin Johnson's colleagues at NeoNova Network Services include Danielle Morris, Jennifer Ryan, Teresa Morris, Gracie Banks, and Ashley Phillips.
You can use AeroLeads to view verified contact signals for Franklin Johnson at NeoNova Network Services, including work email, phone, and LinkedIn data when available.
Franklin Johnson holds Associate'S Degree, General Studies from Pensacola Junior College.
Franklin Johnson is listed with skills including Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Telecommunications, Training, Process Improvement, and Customer Experience.
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