Franklin Padilla Email and Phone Number
Dallas, TX, US
Franklin Padilla's Location
Dallas, Texas, United States, United States
Franklin Padilla's Contact Details
Franklin Padilla work email
- Valid
- Valid
- Valid
- Valid
Franklin Padilla personal email
n/a
About Franklin Padilla
Experience handling a large territory within a large city. Skilled in pharmacy, sales, and building customer relationships with leadership skills gained form multiple experiences including the United states Army. Exceeded company goals and expectations quarter after quarter.
Franklin Padilla's Current Company Details
Franklin Padilla Work Experience Details
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Order Intake Quality Advocate LeadInogenDallas, Tx, Us
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Quality Assurance SpecialistInogen, Inc. Mar 2020 - PresentPlano, Texas, United States
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SalespersonYoung Chevrolet Sep 2019 - Nov 2019Dallas/Fort Worth Area• Made 40+ phone calls a day to online prospective customers and set appointments based to initiate sales process.• Interact with customers and assist with negotiations to satisfy customer needs while securing the vehicle sale. • Provide excellent customer service to new and returning clientele by successfully answering all questions or directing them to the appropriate department. -
Team LeaderInternational Hotel Renovations Feb 2019 - Jul 2019Dallas/Fort Worth Area• Coordinated multiple moving operations for hotels such as the Omni in downtown Dallas in order to prep them for the renovation teams. • Communicated with multiple teams in order to complete tasks that were on tight schedules.• Represented IHR in morning briefings and gave recommendations that best suited the daily tasks at hand. • Prepared and moved multiple high end furniture/appliances safely and efficiently.
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Account ManagerDavita Kidney Care Aug 2017 - Sep 2018Houston, TexasAccount Relationships:-Develop and manage relationships with dialysis operations leaders and clinicians-Develop and manage relationships with physicians-Act as primary point-of-contact for accounts-Provide customer service support including issue resolution-Effective Communication with Territory Teammates-Oversee territories remotely utilizing technologyStrategic Account Planning:-Analyze data to determine opportunities to optimize medication utilization for revenue/profit maximization including patient segmentation opportunities-Drive revenue for the business through increasing patients on service.-Develop territory opportunity map & plan to address account needs.-Ensure alignment of accounts’ goals with Village goalsOther Responsibilities and Duties:-Maintain current knowledge of DaVita Rx Pharmacy services and benefits-High Contribution to the rest of the account management Team through sharing successes and Best demonstrated practices, Innovating, and Utilizing Creativity to drive unique business solutions. See less -
Team LeadDavita Kidney Care Aug 2016 - Jul 2017Coppell, Texas• Analyze, clarify and resolve intermediate policy and account related questions from internal and external customers.• Handled escalated customer experience issues.• Directly responsible for achieving line of business goals as defined for the team; in terms of SLA, attendance, conflict resolution, and quality assurance scores.• Conducted soft skills training for pharmacy wide development.• Played instrumental role in improving adherence numbers during performance based incentive program “Rx Challenge.”
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Customer Service RepresentativeDavita Kidney Care Oct 2014 - Jul 2016Dallas/Fort Worth Area• Facilitate implementation of pharmacy services by enrolling patients and filling their medication• Handle patients private information including insurance documents, health records, and credit card information• Bilingual customer service agent handling 50+ patient calls a day
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Customer Service RepresentativeLa Fitness Jul 2013 - Oct 2014Dallas/Fort Worth Area• Tasked with training new employees regarding company policies and proper customer service• Bilingual representative in charge of selling memberships and translating company policies for customers• Updated member billing information over in person and over the phone• Certified First Aid/ CPR AED -
M1 Abrams CrewmanUs Army Mar 2010 - Jul 2013Killeen/Temple, Texas Area• Partook in multiple security missions during convoy operations in Iraq and assisted development of operational strategies for dozens of objectives• Maintained and distributed different weapon systems with full accountability and a total value estimated over $500,000 as an armory specialist • Conducted high quality training for groups up to 25 employees• Worked under pressure, multi tasked, and met tight deadlines -
Security OfficerMacerich Mar 2008 - Mar 2010Dallas/Fort Worth Area• Engaged in multiple customer service transaction with items worth up to $2,000.00.• Had to take control of large crowds in order to keep environment in the property in order.• Apprehended individuals for theft on property.• Worked alongside local police officers.• Managed multiple security screens to pay close attention to detail and suspicious behavior in large crowds.
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StockerVictoria'S Secret Jan 2007 - Jul 2008Dallas/Fort Worth Area• Tasked to organize the stock room and make sure merchandise was well organized in front.• Trained to sign over large amounts of packages that the store would receive and then carefully inventory, organize, and distribute.
Franklin Padilla Skills
Customer Service
Leadership
Training
Team Building
Sales
Microsoft Excel
Outlook
Time Management
Marketing
Microsoft Word
Powerpoint
Research
Strategic Planning
Team Leadership
Leadership Development
Franklin Padilla Education Details
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Information Technology
Frequently Asked Questions about Franklin Padilla
What company does Franklin Padilla work for?
Franklin Padilla works for Inogen
What is Franklin Padilla's role at the current company?
Franklin Padilla's current role is Order intake quality advocate Lead.
What is Franklin Padilla's email address?
Franklin Padilla's email address is fp****@****hev.com
What schools did Franklin Padilla attend?
Franklin Padilla attended Asher College.
What skills is Franklin Padilla known for?
Franklin Padilla has skills like Customer Service, Leadership, Training, Team Building, Sales, Microsoft Excel, Outlook, Time Management, Marketing, Microsoft Word, Powerpoint, Research.
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