Franklin Tinoco Email & Phone Number

IT Analyst | IT Leader | Project Management | Big Data | AI Specialist |Electronics Engineer With over a decade of diverse IT experience, I bring 8 years of expertise in the medical devices sector and 3 years in electronics manufactory, showcasing a robust skill set in specialized environments.As an IT Analyst and leader in the field, I serve as a vital bridge between technology and business needs. My role involves collaborating closely with stakeholders across various departments to understand their requirements and translate them into actionable IT solutions. I manage a team of skilled professionals, overseeing their performance through defined KPIs and ensuring efficient operation of our HelpDesk services.Project Management and Strategic Planning:Agile project management using SCRUM methodologies for efficient deliveries.Effective coordination of multidisciplinary teams, fostering creativity and efficiency.Proactive risk identification and mitigation, ensuring alignment with strategic objectives.Azure, SQL, and Data Management:Proficient in Microsoft Azure, specializing in virtual networks, cloud resource administration, and computing/storage services. Strong background in SQL database design and management, optimizing performance, executing complex queries, and ensuring data integrity. Lead the development of data pipelines to support Engineering team demonstrations in Data Destinations. Apply Machine Learning and Deep Learning techniques to optimize processes and enhance decision-making in Big Data projects.Infrastructure, Cybersecurity, and Automation:Deep knowledge in IT infrastructure, including designing IT rooms and implementing secure systems.Advanced management of infrastructures, emphasizing Active Directory, cybersecurity, and firewall management.Successful implementation of Power Platform solutions (PowerApps, Power Automate, PowerBI, SharePoint, RPAs), driving organizational efficiency.Software Validation:Solid experience in software validation in medical and electronic sectors, ensuring compliance with regulations. Development and implementation of validation protocols, ensuring software reliability in critical environments.Collaborating closely with interdisciplinary teams to meet regulatory and normative requirements.Overall, my diverse skill set, leadership abilities, and commitment to excellence make me a valuable asset in the IT landscape, driving innovation, efficiency, and strategic growth.