● Managed the execution of projects by our internal team and external contractors using Microsoft Azure and Airtable. ● Performed process audits and managed improvements, including, process mapping, prototyping optimization, and implementation. ● Designed briefs, pitch decks, illustrations, projections, infographics, and presentations using Figma, Adobe Illustrator, Microsoft PowerPoint, Excel, etc which were instrumental in earning several contracts for the company.● Designed high-fidelity wireframes and interactive prototypes using Figma while developing widgets and other optimization apps for clients.● Collaborated with developers to implement UX designs, ensuring pixel-perfect execution and alignment with design principles and our client's business requirements.● Produced visually appealing design assets (icons, illustrations, buttons) using Adobe Illustrator, contributing to a cohesive and aesthetically pleasing brand identity.

● Performed periodic customer complaints audits in Freshdesk.● Enhanced Freshdesk chatbots through updates in several languages for better customer complaints comprehension and solutions.● Designed company websites using Webflow and courses using Kajabi. ● Created project scope documents, briefs, reports, process flows, user flows, prototypes, wireframes, etc for ongoing projects using Figma, and Word. ● Performed light video editing with Camtasia, illustrations with Figma and Adobe Illustrator, and graphics design with Canva, Photoshop, etc ● Performed general VA duties and tasks as assigned by the project manager.

● As a counter officer I perform document forensic analysis. Visa validity and document authenticity verification for document fraud prevention, irregular migration and general border control. ● Maintain and cross-reference passengers against several databases including the Interpol, DSS, NIA, NDLEA and NIS databases to promote national security and prevent terrorism, smuggling of drugs, trafficking, and other cross border crimes. ● Issuance of various categories of visas to passengers after thorough scrutiny of both the passengers and their travel documents. ● Inspection of aircrafts upon arrival and before departure to prevent stowaways and other forms of irregular migration. ● Liaising with other security agencies and airline operators through information sharing and joint operations. ● Trained by the staff of International Organization for Migration on Installation, setup and utility of the MIDAS software for border control. ● Trained over 200 staff members of the service on MIDAS setup and utility. Was appointed as a secondary inspector to monitor operations. ● Worked with the technical department to coordinate information sharing and real time operations at other airports, land, sea borders, and the SHQ in Abuja.

● Led UX research initiatives by conducting user interviews, creating personas, and analyzing data to inform design decisions, improving user satisfaction by 25%.● Developed high-fidelity wireframes and interactive prototypes using Figma and Adobe XD, ensuring seamless user experiences across web and mobile platforms.● Collaborated with cross-functional teams (developers, product managers, and marketers) to ensure design feasibility and alignment with business goals, reducing project delays by 15%.● Designed intuitive user interfaces for multiple applications.● Created detailed user flow diagrams and information architecture maps, streamlining navigation and enhancing the overall user journey.● Collaborated with developers to implement UX designs, ensuring pixel-perfect execution and alignment with design principles, reducing design-to-development handover time by 20%.● Utilized Agile methodologies to manage UX design sprints, leading to more efficient feedback loops and faster design iterations, ultimately reducing the project timeline by 35%.