Franklin P. Email & Phone Number

Founded in 2014, Juniper Square is transforming the private funds industry with easy-to-use software that streamlines fundraising, investment administration, and investor reporting. Designed specifically for real estate, Juniper Square is trusted by hundreds of investment sponsors to manage more than $1T in real estate.

Santa Ana

✓Manage a portfolio of 8 of our biggest clients totaling 400,000 units and grossing over $4,000,000 in revenue ✓Engineer and re-optimize workflows, policies, and best practices to best complement client’s operations with Yardi’s property management software ✓Bi-annual on-site feature presentations for C-level executives ✓Mentored 5 successful hires, and oversaw West Coast employee onboardings

Goal: To make the Company more efficient internally in its daily operations✓ Oversaw company’s internal workflow management software (Kissflow)✓ Responded to internal support tickets quickly and effectively to maintain efficient company workflow✓ Led and launched a tracking tool that monitored all customer software onboardings which provided essential transparency for all stakeholders in the onboarding process✓ Successfully revamped the onboarding processes for two main products which involved re-ordering steps, removing redundancies, and negotiating changes/expansions of responsibilities for certain roles✓ Created the foundation of documentation for the onboarding processes of two main products in forms of lucid charts, logic trees, excel sheets, and user cases

Santa Barbara/Ventura

My duties as Motel Manager:✓ Assessed daily local pricings and lodging demands to set room prices✓ Efficiently coordinated with housekeeping to clean and prepare rooms during high pressured rush hours✓ Handled the book keeping and proactively transitioned the bookkeeping from paper to excel