Information Technology Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Franklin Ryland Email & Phone Number
IT Specialist
at
XOR Services
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Who is Franklin Ryland? Overview
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Quick answer
Franklin Ryland is listed as IT Specialist at XOR Services, based in Huron, South Dakota, United States. AeroLeads shows a matched LinkedIn profile for Franklin Ryland.
Franklin Ryland previously worked as Information Technology Specialist at Xor Services and Information Technology Specialist at Stefanini Group. Franklin Ryland holds Bachelor'S Degree, Computer Technology/Computer Systems Technology from Dakota State University.
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Email format at XOR Services
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XOR Services
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Profile bio
About Franklin Ryland
An exceptionally capable Information Technician Support Specialist with good practice in troubleshooting complex end-user issues. Enthusiastically seeking to bring a vast repertoire of both hardware and software knowledge to a challenging position at a growing technical support team.Other skills include:• Analytical and Critical Thinker • Customer Service Expert • Fast Learner • Skilled Multi-tasker
Current workplace
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10 roles
Franklin Ryland work experience
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Information Technology Specialist
Nov 2022 - Aug 2024
Information Technology Contractor (Help Desk Technician Ii)
Offering technical assistance on the delivery, configuration,set up, and maintenance of hardware, software, firmware, networking, and system peripherals.Diagnosing, troubleshooting, and resolving hardware, software, networking, and system peripherals issues.Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting.
Dec 2021 - Aug 2024
Information Technology Contractor (Information Technology Specialist Tier Ii)
Offering technical assistance on the delivery, configuration,set up, and maintenance of hardware, software, firmware, networking, and system peripherals.Diagnosing, troubleshooting, and resolving hardware, software, networking, and system peripherals issues.Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting.
Aug 2021 - Dec 2021
Information Technology Contractor (Information Technology Specialist Tier Ii)
Offering technical assistance on the delivery, configuration,set up, and maintenance of hardware, software, firmware, networking, and system peripherals.Diagnosing, troubleshooting, and resolving hardware, software, networking, and system peripherals issues.Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting.
Apr 2021 - Jul 2021
Infomation System Technician Tier Ii Contractor
Insuvi Inc
Hardware Maintenance: Replacing battery and hard drives, as well as re-imaging of machinesCustomer Service Call Center: Over 10 tickets are resolved a week. Help create Knowledge Base articles to increase workflow.Solved Complex Problems: Work with customers to solve problems not able to be googled for direct answers.Exp: fix computer recovery by opening.
Aug 2020 - Mar 2021
Information Techinician Specialist Ii (Contractor)
Hardware Maintenance: Upgrade 115 Computer to "Windows 10". Perform Break fix on 100 computers.Customer Service Call Center: Answer and fix issues in under 15 minutes. Create and maintain a ticketing system from calls and emails.Solved Complex Problems: Diagnose Rockwell problems in a machine to fix a scale that inputs scale data to a database. Work with.
Aug 2019 - Jun 2020
Information Technology Specialist
Hardware Maintenance: Setup 40 computers for deployment to the floor.Networking Administrator: Configured and maintained 22 VLANs, 24 Aruba, HP, and Extreme Switches, 7 EXSI Hosts, and 2 SANs.Solved Complex Problems: Company's Active Directory Federation Sever responded to user interaction with an unavailable response. Solved by recreating the server and.
Feb 2018 - Aug 2019
Information Technology Contractor (Break-Fix & Deployment Technician)
Hardware Maintenance: Perform break fix on 10 - 30 computers daily in a fast-past environment with excellent time management.Management: In charge of maintaining Service Level Agreement (SLA) parameters.Solved Complex Problems: Discovered a flaw in a program for Windows 10 use of AutoCAD fixed with a scan tool on a working computer and a broken computer.
Jun 2017 - Feb 2018
Information System Technician Petty Officer Third Class
Customer Service Call Center: Executed over 1000 hours on call center operator and after-hours technician, providing and promoting good customer relations and customer satisfaction for the company.Hardware Maintenance: Monitored 30 servers on 90 routine maintenance procedures to reduce failure, produced a decrease in failure rate by 33%.Network.
Apr 2012 - Apr 2017
1 education record
Franklin Ryland education
FAQ
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What company does Franklin Ryland work for?
Franklin Ryland works for XOR Services.
What is Franklin Ryland's role at XOR Services?
Franklin Ryland is listed as IT Specialist at XOR Services.
Where is Franklin Ryland based?
Franklin Ryland is based in Huron, South Dakota, United States while working with XOR Services.
What companies has Franklin Ryland worked for?
Franklin Ryland has worked for Xor Services, Stefanini Group, Clearwaters.It, Tqi Solutions, and Stevendouglas.
How can I contact Franklin Ryland?
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What schools did Franklin Ryland attend?
Franklin Ryland holds Bachelor'S Degree, Computer Technology/Computer Systems Technology from Dakota State University.
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