Frank L. Email & Phone Number

RLX Recruiting is a boutique agency. We recruit for roles in Imports, Exports, Customs, Transportation and Warehousing in the NYC Area. Specializing in Logistics and Supply Chain placements on both the services and customer side. Logistics, International Freight Forwarding, Domestic, Retail, Transportation and Sales.

Executed daily operations of computer scheduling using Tivoli Storage Management (TSM) and OCS Express on HP 3000 MPE system. Monitored all system events using HP Open View and tracked all problem and change management issues and service requests through Peregrine Service Center.• Trained 2 computer operators how to use the HP 3000 MPE system. • Provided first level support for the HP3000 (MPE system) employed by Pfizer’s Pearl River campus Consumer health manufacturing.• Created management reporting statistics using Microsoft Office suite on backups and hardware failures.• Participated in disaster recovery exercises and executed disaster recovery plans.

Maintained computer scheduling for Consumer Health manufacturing site. Controlled and updated backup schedule for approximately 400 servers.• Instrumental in creating batch job scheduling for Pearl River Consumer Health manufacturing site using OCS Express on HP 3000 MPE system.• Successfully handled all requests for scheduling changes, printer changes, and adding users on the HP 3000 system.• Key contributor that handled backup scheduling on TSM for consistent implementation of backup strategy.• Maintained asset inventory of servers in the data center.• Created and updated standard operating procedures (SOPs), and updated work instructions and job aids for the data center operations.• Partnered with vendors during critical application restores of sales force automation system and manufacturing systems (mm3000).

Maintained Computer Operators schedules in coordination with Business requirements.• Coordinated training of all new computer operators.• Prepared data center for FDA audits and participated in internal audits.• Converted all manual operator interventions to an automated system on OCS express schedule on HP3000 MPE system.• Converted from ARCserve backup strategy to Tivoli Storage Management backup system.• Worked with Level 3 support on resolving and troubleshooting complex manufacturing connection problem related to Automatic Weighing and Cost System (AWACS) communicating with a DTC connected to HP3000 system.