Frank Mueller Email & Phone Number

Houston, Texas Area

Working with the customer and the sales organization in defining what Charon product would best suit the customer’s current OpenVMS environmentInstalling Charon products on a Windows platform, either at the customer’s site or remotelyBooting OpenVMS then transferring the customers files to the new environmentProviding post installation support for both OpenVMS and Charon

Houston, Texas Area

Provide remote and onsite support services for OpenVMS systems and clusters.Remotely manage HP Alpha servers and clusters Supplement existing IT personnel with OpenVMS supportInstall OpenVMS and layered productsMonitor system performance looking for issues before they becomes problemsTune systems for increased throughput and reliabilityTroubleshoot system, storage and network issues.Perform site surveys and recommend newer technologies when appropriateMigrate… Show more Provide remote and onsite support services for OpenVMS systems and clusters.Remotely manage HP Alpha servers and clusters Supplement existing IT personnel with OpenVMS supportInstall OpenVMS and layered productsMonitor system performance looking for issues before they becomes problemsTune systems for increased throughput and reliabilityTroubleshoot system, storage and network issues.Perform site surveys and recommend newer technologies when appropriateMigrate existing systems to OpenVMS emulatorsWork with vendors to provide the customers with optimal solutions Show less

Austin, Tx

Manage High-Availability OpenVMS clusters and Windows systems in North, Central and South America plus UK.Monitor and correct system errors and problemsInstall and upgrade servers, OpenVMS and layered productsExtensive DCL (Digital Command Language) scripting to increase productivity.Monitor and correct issues with TCP/IP and DECnet networks.Respond to and resolve second-level helpdesk ticketsMonitor system performance logs and make corrections as… Show more Manage High-Availability OpenVMS clusters and Windows systems in North, Central and South America plus UK.Monitor and correct system errors and problemsInstall and upgrade servers, OpenVMS and layered productsExtensive DCL (Digital Command Language) scripting to increase productivity.Monitor and correct issues with TCP/IP and DECnet networks.Respond to and resolve second-level helpdesk ticketsMonitor system performance logs and make corrections as necessary.Backup all system files and restore user requested data for OpenVMS and Windows.Conducted extensive Proof of Concept testing of Charon-AXP VMS on a Windows server.Researched storage issues which avoided additional disk purchases saving $1.3 million.Update system admin processes to increase efficiency by up to 300%.Technical Lead for OpenVMS decommission project in which 5 HP Alpha servers were condensed into one CharonAXP server. Show less

Livermore, Ca

Provide day to day management of mission critical HP OpenVMS servers with HP SAN storage and networks. Including user and queue management, performance tuning. 8TB SAN design, purchase and management. Manage High Security network, including switches, routers and firewalls. Install and support Windows, Mac and Linux systems. Provide 1st and 2nd level customer support. Information System Security Officer for non-classified computers and networks. Conduct audits of… Show more Provide day to day management of mission critical HP OpenVMS servers with HP SAN storage and networks. Including user and queue management, performance tuning. 8TB SAN design, purchase and management. Manage High Security network, including switches, routers and firewalls. Install and support Windows, Mac and Linux systems. Provide 1st and 2nd level customer support. Information System Security Officer for non-classified computers and networks. Conduct audits of servers, networks and users. Create action plans and timetables for remediation. Automate security log file monitoring. Consolidate and update system security plan. Report computer security infractions and make recommendations for treatment of offenders. As a result of the above activities our model was used a security guideline for other departments within the corporation.Project Manager for computer and storage purchases including project planning and timelines, vendor negotiations and purchasing. Acquired 4TB SAN at a cost savings of over $300K Show less

Colorado Springs, Co

Provide day to day system administration for HP VMS test systems and storage. Involved in upgrading individual server attached storage into 61TB HP Storage Area Network (SAN). Monitored user and queue management, system tuning and script writing. Heavily involved with 3rd party developers in troubleshooting and repairing code. Storage consolidation increased system speed, system reliability and improved maintainability.

Nashville, Tn

Managed a team of System Administrators for a Stock Brokerage. Management of individual contributors that performed OpenVMS system and storage management. Oversaw system availability, performance and Hardware/Software upgrades. Conducted employee evaluations, salary planning and promotions. Project Manager for storage selection as part of $5 million computing upgrade. Saved corporation over $1 million in project funds through vendor selection and negotiations.

Colorado Springs, Colorado Area

Assisted mission-critical customers in maintaining 5-9's uptime.

Alpharetta, Ga

Field Service Engineer - Santa Clara and Livermore, CASupport Engineer - CSC in Alpharetta, GA