Frank Martinez Email & Phone Number

Houston, Texas

With over 35 years of experience, GRM Document Management is a leading provider of life-cycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center… Show more With over 35 years of experience, GRM Document Management is a leading provider of life-cycle records and information management solutions. The company continues to demonstrate technological leadership by bringing proprietary innovation and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. Fully integrated products and services include: eAccess remote inventory control, the Cloud-based Online Record Center, business process workflow automation, a blended paper to digital solution and GRMpedia, a retention regulatory research tool.GRM's full service capabilities are available in major markets throughout the U.S., including, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Washington, D.C.. GRM is also currently the largest document storage and records management company in China and has a new international location in Lima, Peru.For more information, visit the GRM web site at www.grmdocumentmanagement.com or look for updates on our blog at http://www.grmdocumentmanagement.com/blog. Show less

Responsible for service operations in a territory comprising six business lines and thirty-nine facilities, representing $75 million in revenue.Key Contributions:* Created a $250k cost reduction strategy and long-term fleet improvement initiative by implementing comprehensive fuel and maintenance programs* Significantly improved critical measures such as missed stops, on-time delivery and increased the overall service score 2% above company standards - This represented a 5%… Show more Responsible for service operations in a territory comprising six business lines and thirty-nine facilities, representing $75 million in revenue.Key Contributions:* Created a $250k cost reduction strategy and long-term fleet improvement initiative by implementing comprehensive fuel and maintenance programs* Significantly improved critical measures such as missed stops, on-time delivery and increased the overall service score 2% above company standards - This represented a 5% increase in service delivery levels for the prior 12 months * Worked closely with Sales to identify, develop and implement marketing strategies * Assisted in pricing and structuring deals to acquire new business and projects* Developed and implemented systems to measure levels of satisfaction, analyze results and promoted changes that improved margins* Completed a comprehensive research to construct a detailed business plan for a highly proficient transportation facility Show less

Responsible for NAFTA compliance for Canada and Mexico trans-border business for Global accounts.• Directed account management process, as well as Account Managers for assigned accounts. Provided strategic operational direction in the sales process. Lead, directed and managed the execution of global customer service agreements• Worked with station and operations management to ensure proper execution of service agreements. Supported local customers and regions in the project… Show more Responsible for NAFTA compliance for Canada and Mexico trans-border business for Global accounts.• Directed account management process, as well as Account Managers for assigned accounts. Provided strategic operational direction in the sales process. Lead, directed and managed the execution of global customer service agreements• Worked with station and operations management to ensure proper execution of service agreements. Supported local customers and regions in the project management process• Responsible for net revenue margins for assigned $5 million global accounts Show less

Managed operations for the South Texas Region, which generated over $20 million in annual sales. • Streamlined trans-border operations for various customers including PEMEX, BP Amoco, Hanover Compressor, and General Electric• Responsible for developing and maintaining key accounts• Held division-wide responsibility for P&L, Sales & Marketing, Account Operations and HR Administration. Met and exceeded budget, while cutting operating expenses over 33%• Achieved significant… Show more Managed operations for the South Texas Region, which generated over $20 million in annual sales. • Streamlined trans-border operations for various customers including PEMEX, BP Amoco, Hanover Compressor, and General Electric• Responsible for developing and maintaining key accounts• Held division-wide responsibility for P&L, Sales & Marketing, Account Operations and HR Administration. Met and exceeded budget, while cutting operating expenses over 33%• Achieved significant savings by renegotiating vendor cartage contracts• Participated on a corporate team responsible for identifying and implementing “best practices” throughout the U.S. organization Show less

• Implemented changes to refine ground operations, which improved customer service, increased stops per hour/productivity and lessened on the road hours• Maintained proficient operations for multiple locations. During this time, Houston experienced the best overall Service Level on record• Participated in creating contingency plans for all Houston locations. Mentored Operations Managers to become senior level management. Acting Senior Manager in absence of management team

Six Sigma, Supply Chain & Business Management

Communication/Broadcasting

Business Administration