Frank R.

Frank R. Email and Phone Number

Global Marketing Director | Driving Growth Through CRM, Analytics & Performance Marketing in the Cruise Industry. @ Royal Caribbean Group
miami, florida, united states
About Frank R.

An analytical, results-driven leader with over 15 years of experience in Digital Marketing, Demand and Lead Generation, I excel at leveraging data and technology to drive business growth across B2C and B2B sectors such as consumer electronics, travel, and healthcare.In my current role, I lead a wide array of projects, ranging from enriching and optimizing lead generation programs through platforms like DNB and ZoomInfo to the development of global marketing performance dashboards and promoting lead management standardization across various global regions. I've played a leadership role in implementing Salesforce Einstein Lead Scoring - a powerful AI tool that has significantly improved lead conversion rates and new growth opportunities.In addition to hands-on projects, I provide strategic direction across global regions, harnessing insights from platforms like Salesforce, Google Analytics, and ZoomInfo MarketingOS to formulate and propel growth strategies. My proficiency in cross-functional leadership, digital strategy, and lead generation supports my proven track record of boosting revenues domestically and internationally. My expertise with CRM systems like Salesforce and HubSpot enables me to maximize customer relationship management and stimulate business growth.Armed with a comprehensive understanding of search engine marketing, demand generation, eCommerce, business development, customer acquisition, UX, and analytics, I thrive in driving business success from a strategic and tactical standpoint. My passion is deeply rooted in connecting with customers on a human level and using data-driven insights to inform day-to-day and long-term strategic decisions. I look forward to leveraging these skills to take on new challenges and opportunities in the digital marketing landscape.

Frank R.'s Current Company Details
Royal Caribbean Group

Royal Caribbean Group

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Global Marketing Director | Driving Growth Through CRM, Analytics & Performance Marketing in the Cruise Industry.
miami, florida, united states
Website:
rcgcareers.com
Employees:
19513
Frank R. Work Experience Details
  • Royal Caribbean Group
    Director International Consumer Marketing
    Royal Caribbean Group May 2024 - Present
    Miami, Florida, United States
    Responsible for leading the consumer marketing strategy and performance across international markets for the Royal Caribbean brand.
  • Sunnova Energy
    Senior Manager Integrated Marketing - Paid Media
    Sunnova Energy Aug 2023 - May 2024
    Miami, Florida, United States
    Lead the end-to-end planning, development, execution, and performance reporting of strategic, multi-channel paid media programs and key marketing initiatives.
  • Johnson Controls
    Executive Director Of Digital Crm & Lead Generation
    Johnson Controls Jun 2022 - Jul 2023
    Miami, Florida, United States
    As the Executive Director of Digital CRM & Lead Generation at Johnson Controls, I led the development of scalable lead generation programs across various paid and organic channels, focusing on driving high-quality lead volume to meet acquisition targets and enhance marketing efficiency.Executed marketing automation programs and best practices, thereby streamlining operations and augmenting efficiency and productivity across all global marketing teams.Built and executed global marketing analytics dashboards, driving transparency, productivity, and efficiency throughout the marketing organization.Championed and executed a global visitor intelligence program, a strategic initiative significantly impacting lead generation targets and growth objectives.Spearheaded the deployment of Einstein CRM analytics for lead scoring to understand patterns and trends better and provide actionable insights for sales and marketing.Optimized lead generation funnels, resulting in a notable increase in lead volume and enhancement in lead quality.Led a global harmonization and lead management strategic initiative, creating standards for lead status, sources, scoring, and campaign management processes across the enterprise.Deployed data enrichment and lead nurturing programs and platforms, boosting customer engagement and retention.
  • Bupa Global
    Head Of Digital Marketing
    Bupa Global Jan 2022 - Jun 2022
    Miami, Florida, United States
    In my role at Bupa Global, I spearheaded the digital and e-commerce sales and marketing strategy for the company's medical and travel insurance acquisition programs in the Latin America and European Union markets.Deployed growth-oriented marketing plans across various global regions and paid channels, focusing on driving high-quality lead volume to meet acquisition targets and enhance marketing efficiency.
  • Bupa Global
    Head Of Digital Marketing And Sales
    Bupa Global Mar 2020 - Feb 2022
    Miami, Florida, United States
    Designed, deployed, and led a robust customer acquisition program across various digital channels including Pay-Per-Click (PPC), social media, and programmatic advertising.Led a cross-functional digital marketing team, achieving significant returns on media investments and consistently delivering on annual sales and revenue targets.Pioneered direct acquisition and digital marketing programs supporting Latin American regional and local medical insurance and healthcare operations.Built the Global Marketing performance dashboards to consolidate marketing data across regions.Administered digital media acquisition investments, effectively monitoring business-critical KPIs such as Return on Ad Spend (ROAS), profit margins, Cost Per Acquisition (CPA), Cost Per Sale (CPS), Life Time Value (LTV), and funnel conversion rates.Successfully negotiated, selected, and managed high-performing cross-functional digital agency teams, ensuring optimal output and value for investments.
  • Bupa Global
    Head Of Direct Acquisition, Planning And Development
    Bupa Global Oct 2014 - Mar 2020
    Miami, Florida, United States
    Spearheaded digital marketing and direct acquisition of medical and travel insurance programs across multiple LATAM and global markets, securing double-digit year-over-year growth in sales and revenue.Crafted and executed an audience segmentation strategy to acquire and convert high-net-worth medical and travel insurance clients in Central and South America, resulting in an acceleration of year-over-year growth by over 100%.Implemented user experience best practices across all digital acquisition and e-commerce funnels, significantly enhancing sales conversion rates.Devised and deployed a marketing technology strategy, effectively consolidating and integrating media, CRM, and digital analytics platforms. This strategic move led to improved operational efficiency, a substantial reduction in CPA, and a maximization of ROI.
  • Adt
    Director Digital Marketing
    Adt Dec 2007 - Feb 2014
    Boca Raton, Florida, United States
    As the Director of Digital Marketing, I led the efforts of multiple internal and external marketing and technology teams, successfully achieving multi-million-dollar revenue and customer acquisition targets.Championed the development of all digital acquisition and performance marketing programs, as well as social media initiatives. These efforts were integral in supporting ADT’s commercial and residential revenue growth endeavors.
  • Carnival Cruise Line
    Manager, Digital Marketing
    Carnival Cruise Line Aug 2001 - Dec 2007
    Miami, Florida, United States
    Steered the digital marketing, eCommerce, and new customer acquisition programs for Carnival Cruise Lines (Carnival.com) in North America, driving substantial market growth.Supervised digital media and marketing initiatives for Carnival Cruise Lines, continuously optimizing program efficiency and fostering revenue growth, consistently meeting and exceeding strategic and tactical business objectives.Directed high-visibility digital marketing projects, including the launch of Carnival’s first-ever comprehensive email marketing program, which reached millions of prospects and booked guests, significantly enhancing customer engagement.Cultivated and mentored a high-performing digital marketing team, infusing efficiency, creativity, and a results-oriented approach.

Frank R. Skills

Digital Marketing Email Marketing Sem Lead Generation Online Advertising Web Analytics Online Marketing Ppc Digital Strategy Social Media Advertising Seo Marketing E Commerce Digital Media Analytics Interactive Marketing Integrated Marketing Direct Marketing Affiliate Marketing Mobile Marketing Google Analytics Search Advertising Customer Acquisition Start Ups Strategic Partnerships Web Content Management Advertising Sales Social Networking Google Adwords Omniture Content Management User Experience B2b Marketing Organic Search Web Marketing Media Planning Content Strategy Content Development Brand Awareness Web Development Landing Page Optimization Smo Creative Direction Mobile Advertising Multi Channel Marketing Conversion Optimization Microsites Triathlon Display Advertising

Frank R. Education Details

Frequently Asked Questions about Frank R.

What company does Frank R. work for?

Frank R. works for Royal Caribbean Group

What is Frank R.'s role at the current company?

Frank R.'s current role is Global Marketing Director | Driving Growth Through CRM, Analytics & Performance Marketing in the Cruise Industry..

What is Frank R.'s email address?

Frank R.'s email address is fr****@****bal.com

What is Frank R.'s direct phone number?

Frank R.'s direct phone number is +180654*****

What schools did Frank R. attend?

Frank R. attended Northwestern University - Kellogg School Of Management, University Of Tampa, University Of Rhode Island.

What are some of Frank R.'s interests?

Frank R. has interest in Triathlon, Economic Empowerment, Politics, Boating And Kayaking, Environment, Education, Scuba Diving, Cycling, Science And Technology, Running.

What skills is Frank R. known for?

Frank R. has skills like Digital Marketing, Email Marketing, Sem, Lead Generation, Online Advertising, Web Analytics, Online Marketing, Ppc, Digital Strategy, Social Media, Advertising, Seo.

Who are Frank R.'s colleagues?

Frank R.'s colleagues are Juan Paolo Gutierrez, Navin Chawla, Hamid Patel, Mukesh Maurya, Fernando Javier Ortega Solis, Dybhora Mae Razon, Antonio Sentic.

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