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Experienced Training, HR and People Development leader with 15+ years in driving operational excellence and strategic initiatives within Fortune 500 companies and training organizations. Proven ability to align HR strategies with business objectives, fostering high-performing teams, and cultivating a positive employee experience.Demonstrated success in leading complex programs across operations, learning & development, and trust & safety. Proven track record in building strong partnerships with executive leadership to achieve organizational goals. Expertise in talent development, employee engagement, change management, and organizational development.Successfully delivered operational excellence supporting commerce and M&A teams at GoDaddy. Designed and implemented comprehensive training programs to enhance employee capabilities and drive business growth. Passionate about creating inclusive and high-performing cultures, while delivering exceptional results. Seeking a challenging role to leverage my learning, HR and people development expertise to drive organizational success.
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Us Knowledge Management LeadTiktokLos Angeles, Ca, Us
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Director Of Program ManagementGodaddy Dec 2021 - May 2023Tempe, Az, UsDirector of Program Management for Operations responsible for supporting the operations teams in the Commerce and M&A areas. This included working closely with VP-level stakeholders and collaborating with multiple business areas to ensure the smooth and effective execution of new commerce product launches and acquisition integration processes. Duties included leading strategy for operations in this space, leading a team of program and project managers, and ensuring resources and budgets were adhered to. -
Senior Learning Program ManagerGodaddy Feb 2020 - Dec 2021Tempe, Az, UsSenior Learning Program Manager in charge of Continuous Education for Products and Systems in the operations and customer-facing spaces at GoDaddy.Program focus on eCommerce Product Launch, M&A integrations, upskilling, and Continuous Education Development. Assist in developing Learning Analytics, Program Intake Processes, and Standardized Processes. Assisted with creating the learning program intake process, assignments, and overall analysis of project requests for all operations facing L&D requests.
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Learning And Development ManagerUber Jun 2019 - Feb 2020San Francisco, California, UsLead and manage the learning program and team in the Trust & Safety areas within community operations.Focus on the New Hire and up-skill implementation/communication procedures. Assist with Site EHS teams for a safe and healthy work environment. Enhance overall trainer skill and capability. -
Regional Training ManagerSprint Dec 2017 - Jun 2019Overland Park, Kansas, UsLead and manage the training team within the Southwest Region (Southern California and Arizona) of District Sales Trainers that partner with Sprint Stores. Focus on New Hire Onboarding, Sales & Support Model, and new product/services training both instructor-led and virtual. -
Sr Manager, Service And Support OperationsDun & Bradstreet Jan 2015 - May 2017Jacksonville, Fl, UsDeveloped, communicated, and promoted the overall business strategy for Customer Service and Support by engaging with cross-functional business partners to enhance and drive the level of service and value through a collaborative approach. Instilled learning programs for new areas of support and built out existing programs to maximize relationships. Specifically, partner with logo client management teams, enhance training programs, develop a quality review process, and added focus on employee review and development. -
Global Partner Learning ConsultantAmerican Express Aug 2013 - Sep 2014New York, Ny, UsAs a Global Partner Learning Consultant, I led and supported partner sites virtually contracted by the company. Certified Learning Specialists; developed training and performance recommendations; created/updated/maintained training material; analyzed performance metrics and offered support.Promoted several times in Training & Development positions within the World Service Learning Network at American Express. -
Learning SpecialistAmerican Express Mar 2009 - Aug 2013New York, Ny, UsAs a Learning Specialist, I trained new hire employees and tenured employees in new roles at the Risk credit servicing center. Included facilitating a 4-5 week new hire class and leading them into OJT on the production floor as a Team Leader for 2-3 months per class. Also led conversion classes for existing employees learning a new skill which included various amounts of classroom time and OJT depending on the program.The roles I held at American Express were earned through success in the Business Growth Consultant role than as a Training Coach subject matter expert my first year and a half with American Express.
Frank Sanchez Skills
Frank Sanchez Education Details
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The University Of Texas At San AntonioBusiness Administration
Frequently Asked Questions about Frank Sanchez
What company does Frank Sanchez work for?
Frank Sanchez works for Tiktok
What is Frank Sanchez's role at the current company?
Frank Sanchez's current role is US Knowledge Management Lead.
What is Frank Sanchez's email address?
Frank Sanchez's email address is fs****@****ddy.com
What is Frank Sanchez's direct phone number?
Frank Sanchez's direct phone number is +197332*****
What schools did Frank Sanchez attend?
Frank Sanchez attended The University Of Texas At San Antonio.
What are some of Frank Sanchez's interests?
Frank Sanchez has interest in Business Management, Writing, Financial Service, Travelling, Training And Quality, Cycling, Finance, Photography, Hiking, Running.
What skills is Frank Sanchez known for?
Frank Sanchez has skills like Training, Leadership, Analysis, Customer Service, Team Leadership, Credit, Data Analysis, Call Centers, Microsoft Office, Corporate Law, Government, Strategic Planning.
Who are Frank Sanchez's colleagues?
Frank Sanchez's colleagues are Ngan Nguyen Thanh, Ellen Boucher, Carol Thomas, Dinda Ariandini Wadya Putri, Sofien Sofien, Christine Anna, Eddie Caradine.
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