Frank Sanchez Email & Phone Number

Los Angeles, CA, US

Tempe, AZ, US

Director of Program Management for Operations responsible for supporting the operations teams in the Commerce and M&A areas. This included working closely with VP-level stakeholders and collaborating with multiple business areas to ensure the smooth and effective execution of new commerce product launches and acquisition integration processes. Duties.

Tempe, AZ, US

Senior Learning Program Manager in charge of Continuous Education for Products and Systems in the operations and customer-facing spaces at GoDaddy.Program focus on eCommerce Product Launch, M&A integrations, upskilling, and Continuous Education Development. Assist in developing Learning Analytics, Program Intake Processes, and Standardized Processes..

San Francisco, California, US

Lead and manage the learning program and team in the Trust & Safety areas within community operations.Focus on the New Hire and up-skill implementation/communication procedures. Assist with Site EHS teams for a safe and healthy work environment. Enhance overall trainer skill and capability.

Overland Park, Kansas, US

Lead and manage the training team within the Southwest Region (Southern California and Arizona) of District Sales Trainers that partner with Sprint Stores. Focus on New Hire Onboarding, Sales & Support Model, and new product/services training both instructor-led and virtual.

Jacksonville, FL, US

Developed, communicated, and promoted the overall business strategy for Customer Service and Support by engaging with cross-functional business partners to enhance and drive the level of service and value through a collaborative approach. Instilled learning programs for new areas of support and built out existing programs to maximize relationships..

New York, NY, US

As a Global Partner Learning Consultant, I led and supported partner sites virtually contracted by the company. Certified Learning Specialists; developed training and performance recommendations; created/updated/maintained training material; analyzed performance metrics and offered support.Promoted several times in Training & Development positions within.

New York, NY, US

As a Learning Specialist, I trained new hire employees and tenured employees in new roles at the Risk credit servicing center. Included facilitating a 4-5 week new hire class and leading them into OJT on the production floor as a Team Leader for 2-3 months per class. Also led conversion classes for existing employees learning a new skill which included.