Frank Vitak Email & Phone Number

Responding to calls, emails, and chat from clientsDevelop, design and document high quality onsite technical solutions and other project needs in various business streams for existing clients and new clients.Resolve client issues or escalate to the appropriate teamTesting pre-released versions of softwareReviewing and staying up to date on the latest.

Hunt Valley, MD

If your an employee who's employer does not offer any voluntary benefits, or you feel that what they offer is not being properly presented to the employees, let me know. I would love to help improve the benefits provided by your employer.If you are an employer who is looking to help your employees handle the rising deductibles, or to provide other helpful.

Towson, MD

-Manage the processing of refunds, misapplies, cancellations, and credit card disputes along with balancing club deposits-Continuously evaluate work levels to ensure proper staffing-Correspond with field management to resolve potential problematic situations-Troubleshoot policy changes and new program launches-Create invoices for our corporate and.

Towson, MD

Developed and implemented a plan to transition operations from closing offices in California to Maryland

Towson, MD

-Coded prospect and retention emails using HTML using Dreamweaver and Photoshop -Scheduled email deployment -Maintained mailing list integrity

Towson, MD

Managed a team of supervisors and phone representatives who handled customer service, sales, and prospect management calls

Education record

High School