Talented technology specialist with more than twenty years of experience who delivers user-friendly solutions that surpass expectations and financial goals. System designer who has saved hundreds of thousands of dollars in costs through technical insight. Trusted adviser to boards and commissioners.
Computer Exchange
View- Website:
- computerexchangeusa.com
- Employees:
- 36
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General ManagerComputer Exchange Oct 2019 - Present
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Drone TechnicianCydev Aug 2018 - Sep 2019Brookings, Or
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Lead Technology SpecialistNestlé Purina North America Oct 2013 - Jul 2018St. Louis, Mo▪ Monitored and maintained network of three satellite sales offices (Tampa, Oakland, San Diego).▪ Created production services with Windows Server 2016 and VMWare ESX.▪ Performed in-house development of applications and scripts (Visual Basic and PowerShell).▪ Maintained Active Directory for thousands of users and computers in multiple Org Units.▪ Collaborated with global IT teams to diagnose issues and implement solutions.▪ Prepared Windows client workstations using PXE boot, MDT imaging, and SCCM deployment.▪ Utilized Service Manager ticketing system and Asset Manager tracking database.▪ Performed hardware diagnostics and repair on laptops, desktops and iPhones.▪ Supported Cisco VOIP desk phones. -
Network AdministratorMadison County Government (North Carolina) 2006 - 2013Marshall, Nc▪ Network administrator for computer systems and servers for all county departments including Sheriff and Detectives, E911 Dispatch, Social Services, Tax Collection/Assessors, Elections, Health, Mapping/GIS, and Finance.▪ Responsible for researching, purchasing, and implementation of hardware, software, and mobile devices.▪ Implemented Spiceworks help desk ticketing system used by over 250 employees.▪ Assisted finance department and commissioners in budget planning sessions.▪ Planned, installed, and maintained network cabling for county office buildings.▪ Created and maintained on-site and off-site data backup procedures and disaster recovery plans.
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Pc TechnicianTrc Computing May 2002 - Oct 2006Burnsville, Nc▪ Built Windows XP and Windows 2003 Server computers according to client’s specifications.▪ Performed virus cleanup and hardware repairs on customer's desktops and laptops.▪ Performed phone and on-site technical support for wireless and dialup ISP customers.▪ Configured Motorola Canopy wireless antennas to be used at customer’s locations.▪ Monitored and diagnosed ISP network infrastructure.▪ Developed ISP customer management database solution using Apache/MySQL/PHP.▪ Entered invoices and accepted customer’s payments in a retail environment.
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Software Quality Assurance EngineerIpswitch, Inc. Sep 1999 - Apr 2002Augusta, Ga▪ Executed software testing procedures and documented software issues into TestTrack database.▪ Managed software artifact database including issues, defects, feature requests, change requests, and customer issues.▪ Created and maintained software testing processes, strategies, and plans.▪ Coordinated with other teams including Programming, Support, and Product Management.▪ Assisted Support department to resolve customer’s technical problems.
Frank Williams Skills
Frequently Asked Questions about Frank Williams
What company does Frank Williams work for?
Frank Williams works for Computer Exchange
What is Frank Williams's role at the current company?
Frank Williams's current role is General Manager at Computer Exchange.
What skills is Frank Williams known for?
Frank Williams has skills like Technical Support, Windows Server, Computer Repair, Active Directory, Network Administration, Microsoft Sql Server, Network Engineering, Tcp/ip, Windows Administration, Wireless Networking, Network Design, Linux System Administration.
Who are Frank Williams's colleagues?
Frank Williams's colleagues are Danilla Bennett, Sharddha Agarwal, Emanuel Handy, Free Style, Dev Pal, Robin Goodnestone, Logan Collier.
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Frank Williams
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Frank Williams
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Frank Williams
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