Fran Johnson Email & Phone Number

Fran Johnson is a Senior Customer Support at Healthie. She possess expertise in editorial, microsoft office, writing, microsoft dynamics crm, speech writing and 11 more skills. Colleagues describe her as "If there is such a thing as a "people person", Fran is a shining example. She's got an incredible knack for finding a way to geniunely connect and empathize with anyone. Put her in a room with new folks for an hour - she'll have them all bonding together like long-time friends. Zapier roles have a very high bar for general technical expertise and ability to consume lots of information. I'd regularly chat with new hires at Zapier, and most of the time Fran would come up, with a comment like "oh Fran was a lifesaver, I was feeling so lost and overwhelmed until our sessions, she helped me get it and find a way to keep up". Her ability to quickly and deeply learn (and lean on those who are experts) the company tools/goals and find ways to translate them down into education and nurture is valuable and rare. And it sticks with those she serves because of that intense empathy. All this can make the difference between employees who quickly ramp and flourish vs those who run into obstacles from lack of support, flounder, and cause retention issues. Any team would be lucky to have Fran drive their education/training/success efforts." and "I’ve had the chance to observe Fran as a trainer when I was a new employee at Zapier and as a technical support specialist at Zapier and she impressed me both times. As a trainer, hands down the most engaging and productive training session I took part in. Fran has a ton of technical knowledge, and has experience working with some of our newest customers as well as our most advanced. Fran’s empathy and patience along with her technical skills already would be a company’s dream candidate but the thing that makes Fran stand apart from a crowd the most is her infectious energy. I’ve never seen the energy of a meeting, gathering or discussion change as quickly as it does when Fran joins. Fran doesn’t just bring with her skills, she brings with her the ability to impact an entire company culture for the better. She is someone who consistently boosts my morale, and because of that I’m a much better performer when I’m working with her. I’d absolutely recommend her, she’s an incredible employee and she would bring a new energy and perspective to any team she joined!"

Listed skills include Editorial, Microsoft Office, Writing, Microsoft Dynamics Crm, and 12 others.

• 

  Senior Customer Support

  Healthie

  Mar 2024 - Present