James Chou Email & Phone Number

- Upholding high-quality coding and development practices within the team to ensure robust and scalable solutions.- Strategically planning and prioritizing feature development and bug fixes to align with business goals and enhance product performance.- Collaborating closely with the product team to evaluate the technical feasibility of proposed features.

Currently building the best practice management tool for wellness professionals- Implemented frontend and backend of the task management feature using typescript, graphql, and ruby on rails- Document technical details for weekly sprint tasks for web development team while coordinating with design team- Advise on customer support operations and scripting.

Greater New York City Area

• Odyssey House is a non-profit organization that provides high quality holistic treatment to families and individuals who are battling substance abuse, mental health, and homelessness http://odysseyhousenyc.org/ Summary.
• Establish billing cycle workflow in clinical and administrative facilities for the organization’s first MCO-funded program
• Introduce data analysis using cross-program reporting to aid management in devising workflow changes and strategies
• Improve documentation efficiency by developing updated training workflow and educational content
• Collaborate with HIM and IT management from partner organizations to develop outcome measures in preparation for Value-Based Payment System

Greater New York City Area

The Difference Engine is a web development agency that builds websites, internal platforms, and other development projects for non-profit and charity organizations on a pro bono basis. My team built an updated website for the International Montessori Training Institute located in Atlanta, Georgia.The features that I built:-The ability for schools to.

Greater New York City Area

• Synamed is an Electronic Medical Record and Practice Management Software Vendor that provides a web-based application service to healthcare providers throughout the U.S.A. The software allows providers to easily.
• Conducted system upgrade projects involving revenue cycle management and clinical records
• Produced deliverables (Workflow Diagrams, User Manuals, Business Requirement guides, Project Timelines) to internally communicate project plans
• Provided customer support for EMR system to clients through telephone and email
• Updated clinical and administrative staff on system changes
• Trained providers and staff to effectively use EMR clinical and practice management functions

Greater New York City Area

• Received and placed telephone calls and be responsible for scheduled appointments for out-patients
• Organized files and kept record of important files/documents with high degree of discretion to deal with confidential information
• Promoted a positive work atmosphere by behaving and communicating in a manner that supported in the office
• Prepared hospital beds

Greater New York City Area

• Scheduled and organized various campus events
• Prepare audio, video and technical issues
• Maintained a presentable event space for on-campus events

Education record

- 15-week full-stack Ruby on Rails web development course - Completed small programs through pair-programing - Created a full web.

Bachelor Of Applied Science (Basc), Health Information/Medical Records Technology/Technician

Activities and Societies: Philippines United Student Organization

Bachelor'S Degree, Health/Health Care Administration/Management, 3.17

Developing Health Information Systems (HAN 462)- SDLC Project Spring 2015 • Work with project team to select an EMR vendor for maternity.