Franziska S. Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

I am responsible for managing and nurturing the relationships between CDW and our service vendors. I stay up to date on the skillset's our vendors provide and monitor their performance to ensure compliance with our company standards. I also resolve any issues that may arise. Additionally, I build strong, collaborative relationships with vendors to foster.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Develop and maintain active communication with Account Executives and clients via telephone, email or in person
• Source product from manufacturers and distributors, obtaining current lead times and availability
• Preparation of quotations and templates as required along with processing sales according to CDW guidelines and submitting to finance team for processing
• Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Account Executive and submitting claims as required
• Work closely with 3 Account Executives in the day to day interaction with end user accounts
• Assist in coordinating and quoting any logistical requests, working with service providers to fulfill client requests

Toronto Und Umgebung, Kanada

Mississauga Ontario

• Organize support/resources for 9 Wajax Branches and 13 Sales Representatives across Ontario in order to maximize team efficiency and ensure a professional client experience
• Answer incoming phone calls. Receive, read, rank, prepare responses and reply to emails, faxes and general correspondence
• Identify potential problems and create solutions for both internal team members/sales representatives and external clients
• Manage purchasing process of all supplier orders regarding parts/attachments/options
• Prepare and coordinate all order processing (including receiving/tracking machines and attachments using Microsoft Office software and specialized computer systems), develop customer files, prepare costing, create.
• Oversee preparation of paperwork for our work shop to ready machines for shipping and provide instructions to our technicians

Toronto

• Responsible for point of sale cash transactions
• Completion of inventory reports
• Received stock delivery and merchandising
• Responsible for overall look and cleanliness of store/shelves

Auckland, New Zealand

• Various administrative and clerical duties (answering calls, emails, general correspondence)
• First point of contact for visitors
• Opening and closing balances and deposits
• Responsible for various financial reports
• Accounts receivables

Perth Und Umgebung, Australien

• Responsible for the preparation/organization of conference rooms and catering, also taking meeting minutes
• General administrative duties
• Customer service administrative duties (provided immediate responses and solutions to customer inquiries and calls)
• Preparation of training and assessment manuals/files

Germany

• Data research and compilation of statistics and transaction summaries for various reports and offer letters
• Preparation for conferences and meetings, including catering and set up
• Administrative duties for the Sales Department Director
• Various clerical duties including telephone and email support for worldwide customers
• Book keeping, invoicing and inventory management
• Website maintenance

Certified Coach/Instructor, Business Management

Bachelor’S Degree, Business Administration, Management And Operations