Franziska S. Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

I am responsible for managing and nurturing the relationships between CDW and our service vendors. I stay up to date on the skillset's our vendors provide and monitor their performance to ensure compliance with our company standards. I also resolve any issues that may arise. Additionally, I build strong, collaborative relationships with vendors to foster long-term partnerships and ensure the company gets the best value. Overall, my role is crucial in maintaining efficient and effective supply chain operations.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Develop and maintain active communication with Account Executives and clients via telephone, email or in person • Source product from manufacturers and distributors, obtaining current lead times and availability• Preparation of quotations and templates as required along with processing sales according to CDW guidelines and submitting to finance team for processing• Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Account Executive and submitting claims as required• Work closely with 3 Account Executives in the day to day interaction with end user accounts• Assist in coordinating and quoting any logistical requests, working with service providers to fulfill client requests• Responsible for initiating all product returns within assigned territory and submitting to Client Services Coordinator for tracking and closure• Create various reports for the Sales team ensuring they are timely and relevant.• Recommend opportunities for operational and process improvement within the Inside Sales role.• Complete and renew all applicable sales certifications Handle any special projects as assigned by management and assist team members as required

Toronto Und Umgebung, Kanada

Mississauga Ontario

• Organize support/resources for 9 Wajax Branches and 13 Sales Representatives across Ontario in order to maximize team efficiency and ensure a professional client experience• Answer incoming phone calls. Receive, read, rank, prepare responses and reply to emails, faxes and general correspondence• Identify potential problems and create solutions for both internal team members/sales representatives and external clients• Manage purchasing process of all supplier orders regarding parts/attachments/options• Prepare and coordinate all order processing (including receiving/tracking machines and attachments using Microsoft Office software and specialized computer systems), develop customer files, prepare costing, create invoices, process and review transactions • Oversee preparation of paperwork for our work shop to ready machines for shipping and provide instructions to our technicians• Arrange transportation for stock, rental and sold machines• Monitor/control inventory of all machines and attachments• Administrative functions while providing support and back up to other members of the sales department• Performing receptionist duties (including greeting visitors, receive, direct and relay phone calls)

Toronto

• Responsible for point of sale cash transactions• Completion of inventory reports• Received stock delivery and merchandising• Responsible for overall look and cleanliness of store/shelves

Auckland, New Zealand

• Various administrative and clerical duties (answering calls, emails, general correspondence)• First point of contact for visitors• Opening and closing balances and deposits• Responsible for various financial reports• Accounts receivables

Perth Und Umgebung, Australien

• Responsible for the preparation/organization of conference rooms and catering, also taking meeting minutes• General administrative duties• Customer service administrative duties (provided immediate responses and solutions to customer inquiries and calls)• Preparation of training and assessment manuals/files

Germany

• Data research and compilation of statistics and transaction summaries for various reports and offer letters• Preparation for conferences and meetings, including catering and set up • Administrative duties for the Sales Department Director• Various clerical duties including telephone and email support for worldwide customers• Book keeping, invoicing and inventory management• Website maintenance• Front office management duties, including ordering of office supplies

Certified Coach/Instructor, Business Management

Bachelor’S Degree, Business Administration, Management And Operations