Fraser Moore Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Provided an impartial and comprehensive investigation into a wide range of consumer complaints against financial businesses, taking into account legislation and relevant guidelines. Communicated the results of my investigations and persuaded parties to agree with my remedies.

Munich Area, Germany

Hamburg, Germany

My role is to teach English to a wide range of customers, from business professionals to private clients, using the Berlitz Method. This role requires an outgoing personality, excellent time management skills, superb communication skills and the ability to work well both individually (in classes) and as part of the Berlitz team.

Karlsruhe Area, Germany

Worked in Quality Assurance on two MMORGPs: Wizard101, where my main role was ensuring that localisation of the game was implemented correctly; and AION, where my role was much more varied and involved all aspects of QA work, including checking websites, payment methods, localisation and gameplay issues. I began as an intern and was invited to become a full time employee after my internship was completed.

Dundee, United Kingdom

Responsible for managing a highly varied case load including issues such as fraud and breaches of charity legislation. In addition, I also dealt with in depth technical queries regarding charity accounts and legislation. This role involved helping to manage various projects within the remit of the Compliance Team, including giving presentations on legislation and developing team procedures.

Dundee, United Kingdom

Responsible for maintaining a case load of charities who were failing to provide correct Annual Returns to the Regulator. Additionally, I dealt with a wide range of technical queries regarding charity accounting and submission of Annual Returns.

Dundee, United Kingdom

Responsible for a full range of administrative duties, including data input, opening, scanning and allocating mail, reception work and filing, as well as dealing with a wide range of queries from charities and members of the public.

Rosyth, Scotland

Providing accurate and up to date information oncustomer accounts, including the full spectrum of financial products.