Kristen Fraser Email & Phone Number

Ann Arbor, Michigan

- Supported students in cognitive impairment self-contained room, developing and implementing individualized instruction.- Provided one-to-one academic and behavioral support, provided extra help to students who needed special accommodations, including help with communication, mobility, and daily living skills- Monitored students behavior & progress, following specialized plans such as Individualized Education Plans (IEPs) or 504’s, while also promoting independence- Maintained student records, collected data on student performance & progress, assisted in the completion and accuracy of records- Collaborated with staff, engaged in professional development, attended building wide meetings, developed productive working relationships with children, staff and community members- Dealt with problems & communicated effectively, CPI training (expires 2/23/26)

Ann Arbor, Michigan, United States

- Mentor, empower, advocate and support teens and adults with disabilities, including providing job coaching - Develop and teach individual and group workshops- Outreach to community members to develop a partnership with PAVE- Reviewing and assessing referral documentation and supporting evidence - Conduct timely on-site notes, progress notes, monthly reports, final reports, and recommendations- Collaborate with and supporting other PAVE employees- Present New Hire orientation and training for PAVE employees- Administrative duties such as invoices and billing, online file development, organization and upkeep- Attendance to professional development opportunities

(SEASONAL)- Provide exceptional customer service via email and phone- Cultivate relationships with new, current and previous customers; tracking and following up when necessary- Provide customized support to new customers using the ordering system for the first time- Work with customers on a one-on-one basis to offer a personalized and pleasant ordering experience - Process and manage large amounts of customer data with efficiency and a high level of attention to detail to ensure accurate orders - Answer phones and enter customer orders in a fast-paced and demanding call-center environment- Reach out to prospective customers to offer information on the gift ordering services available- Use numerous resources to track and troubleshoot shipping and delivery delays- Investigate recipient delivery issues and process customer returns

(10 WEEK PROGRAM)- Provide safe child care and support to infants and toddlers while their mothers attend group meetings on site - Aid mothers and their children during meal time- Facilitate safe and emotionally healthy mother and child separations and reunions- Observe attachment behaviors between mother and child- Assist Team Leaders with set-up and clean-up - Submit weekly process notes and attend weekly debriefing sessions after each group session

- Aide teacher in classroom administration and lesson planning including field trip booking and confirmation, photographer booking and coordination, weekly and monthly lesson preparation and direct administration of classroom activities with children and parents.- Administration of school recruitment and enrollment including scheduling and conducting building and classroom tours, processing registration applications and enrollment forms, updating billing, and maintaining of membership files.- Administration of daily financial operations including paying bills, processing reimbursements, and maintaining accurate expense reports.- Oversee direct communication with the public and members including fielding questions and concerns, processing correspondence through mail, voicemail and email, and answering phones during business hours. - Administration of the school’s social media accounts.- Attend and contribute to monthly staff meetings, and occasional volunteer board meetings.- Work directly with volunteer board members to train and oversee continuity in school operations.

- Work closely with the hospital staff to ensure an enjoyable & healthy stay for patients.- Knowledge of HIPPA laws and hospital policies. - Spontaneous photography & sales inside of patients hospital rooms; typically within the first 48 hours of babies birth.- Responsible for training of new photographers/trainers for other hospitals. - Continued opportunities for training during new developments and meetings to discuss ways to implement such policies.

Bachelor Of Science - Bs, Psychology - Minors In Social Work And Sociology

Master Of Arts - Ma, Psychology - Concentration In Criminology And Justice Studies