Fraser Mcalister Email & Phone Number

Dublin 1, Ie

Edinburgh, Scotland, Gb

• Splunk SIEM project to enhance security posture across enterprise platforms.• Deployment of Splunk Universal Forwarder across RedHat estate, raising level of Splunk coverage to 99.6%. Development of analysis tools and methodology to aid planning and track progress.• Development of BASH scripts to automate Splunk/rsyslog configuration and setup.• Troubleshooting issues; SSL certificates, network routing and connectivity.• Build and Configure RHEL tuning environments. VCS cluster and Veritas Volume Manager.• Preparation of change records, implementation planning and testing documentation.

London, Gb

• Operations Engineer providing managed services for public cloud clients.• Incident, Change, Service Request and Problem management.• Advising customers of best practice for deployment, reliability, scalability and security of cloud resources. • Writing Chef recipes, InSpec tests for deployment of operations tools, platform monitoring.• Infrastructure as Code with Cloudformation and Sceptre.• Continuous integration and Configuration Management with Chef and Bitbucket/CircleCI.• Data analytics via Splunk.• Creating operations tools to allow Analysts and Engineers to rapidly diagnose and verify cloud resources. • Feature improvements to Python scripts and internal tooling.

Edinburgh, Scotland, Gb

• Cyberark password automation project to enhance security posture across enterprise platforms. • Detailed analysis of privileged account automation levels across UNIX estate password safes.• Automation of 2700+ UNIX accounts, raising level of password automation from 40% to 92%.• Development of complex analysis tools/methodology to aid planning and track progress.• Creation of Cyberark reconcile accounts across Solaris, Redhat, HP-UX systems.• Troubleshooting automation issues; SSH config, PAM config, user account config, sudoers config.• Automation of console passwords on Oracle ILOM/ALOM/XCSF, HP ILO/Onboard Administrator, IBMHMC/VIO.• Development/enhancement of Cyberark automation policies.• Development of sustainable processes to enable support teams to maintain automation levels delivered by the project.

Santa Clara, California, Us

• Client facing management and BAU support of Oracle Linux 5/6/7 servers.• Build and support of OVM v3 virtualisation platform and VM backup solution. • Incident diagnosis and resolution. Escalating issues with vendors.• Nagios/Groundwork monitoring management and configuration.• Development of custom monitoring scripts.• Contributor to the design/development of new IT solutions.• Maintenance of support documentation. Knowledge transfer to offshore staff.

Livingston, West Lothian, Gb

• BAU management and support of Solaris 10/11 and Linux servers for IT Services. • Planning and documentation of Solaris server and zone decommissions.• BASH scripting in support of BAU operations and platform migration projects.• Management, development and configuration of Nagios server monitoring.• Tablespace and account management of Oracle databases.• Working with hardware support vendor to maintain/fix SPARC systems.

London, Gb

Performed a complete hardware audit across several sites and implemented an asset tracking CMDB solution which provided enhanced incident analysis and streamlined our vendor support renewal process.Contributed to the planning and implementation of a technology refresh across the SPARC estate, migrating multiple E6900s onto Sun T4 servers across a number of live environments. This provided a significant reduction in hardware support costs.Management and support of production BACS payment systems.Configured NetApp Management Console to monitor and report across our NetApp filers enabling accurate chargeback of storage costs to the business and improved capacity planning and growth reports.Managed our virtualised estate across both Oracle VM and VMware platforms.Implemented remote monitoring of server connectivity and webpage response times, with 360 day graphing of historical data and email alerting.BAU support of Oracle11i and R12 environment platforms.Working with Technical Architect, Security Lead, vendors/partners to provide a robust technology platform.

Unix Engineer specialising in Solaris administration. Deployed to client sites in the financial services sector.Delivered Sun/Oracle EoSL migration to new SPARC mid-range hardware for infrastructure rationalisation and optimisation project for major global financial institution, achieving £20M reduction in support budget.Migration of Solaris systems to Solaris Containers/Zones. Build of new systems via custom JumpStart.Planning migration of production systems and liaising with other project resources.Deploying Java EE middleware applications to Oracle Weblogic for a financial services client.Managing CSSO authentication and risk analysis software running across Development, Test, Pre-Production and Production environments.Technologies deployed to CSSO environment include Red Hat Enterprise Linux, Microsoft Windows Server 2008, Apache HTTP Server, Arcot RiskFort and Arcot WebFort.Knowledge creation and knowledge transfer to Applications Management Team.Skills include build and migration of mid-range Solaris systems. Consolidation of multiple servers into clustered Solaris Zones.Migration implementation planning.Red Hat Linux and Oracle Weblogic experience.

Austin, Texas, Us

· Providing remote third-line System Administration and Applications support for globally distributed datacentres and infrastructure.· Rapid response to crisis and outage situations, including root cause analysis to prevent reoccurrence.· EMEA support lead for business critical Sun Java CAPS SOA environment [Handling over $6bn in revenue]. Created technical documentation allowing many support tasks to be offloaded to first and second line support teams.· Identified and corrected a number of false positive and duplicate alerts, contributing to a 45% reduction in incoming alerts over a six month period.· Support of a wide range [300+] of tools and software applications including Java based eServices, eBusiness and batch scheduling tools. Platform monitoring, security and administration tools.· Liaising with Sun Services for hardware parts replacement.· Writing and reviewing technical documentation for application and system support.· IT Operations 24hr on-call contact for Linlithgow campus.