Fred Lorber Email & Phone Number

Chapel Hill, Nc, Us

Chapel Hill, North Carolina, United States

SCORE mentors are volunteers who provide free, confidential advice to small business owners and entrepreneurs in the United States. SCORE, which is partially funded by the Small Business Administration (SBA), offers a variety of services, including mentoring, training, webinars, and online resources.SCORE, the nation's largest network of volunteer, expert business mentors, is dedicated to helping small businesses plan, launch, manage and grow. SCORE is a nonprofit organization that is driven to foster vibrant small business communities through mentoring and educational workshops.

Durham, North Carolina, United States

Chapel Hill, North Carolina, United States

Retail Store Manager. Focused on daily operations, employee engagement and customer satisfaction.• Manage all store processes in accordance with company standards, including freight flow, merchandise presentation, hiring/firing, loss prevention.• Responsible for the scheduling and payroll processing in the store on a daily and weekly basis.• Customer Service and Customer satisfaction.

Durham, North Carolina, United States

• Daily duties to include maintaining correct balances in store office, reconciling register tills, reconciling daily NC Lottery sales, reconciling daily Home Shopping sales, maintaining proper cash levels in store office, maintaining proper inventory of NC Lottery tickets.• Administrative duties to include proper filing of weekly corporate paperwork, filing and maintaining of necessary wire transfers and money order sales adhering to Dodd Frank Wall Street Reform and Consumer Protection Act.• Coaching and training of proper accounting procedures and policies to Customer Service Clerks and Customer Service Manager’s in Training.• Customer-facing Customer Service at customer service counter.

Raleigh-Durham, North Carolina Area

After making a transition from Minnesota back to North Carolina, I chose to do rideshare while looking to get back into a career. I enjoy the interaction with my riders. And I enjoy helping folks get around. For me, this is a rewarding activity while I find my next role.

Minneapolis, Minnesota, United States

• Strong customer service, sales skills and sales training, leading to increased ticket averages year-after-year of 10-13%.• Increased annual promotional bean sales year-after-year – Top 25 stores, Top 10 stores and Top 3 stores out of 260 stores.• Maintained an adequately staffed store with qualified team members by engaging in effective recruiting, hiring, training and retention tactics for a team of 18+ reducing turnover by 80%.• Business Operations training and development of incoming store managers on all operations, including inventory control systems, standard operating procedures and store financials (P&L).• Management of quality store operations of $900K+ annually.

Friendsville, Pennsylvania, United States

• New Business Development and Business Operations for summer camp start-up.• Strategic Planning and implementation of camp programs and services for 50+ campers and 20+ staff members.• Leadership and Team Management, Staff Development and Training of 80+ staff members.• Developed necessary training programs and procedures necessary to assure the safety of all campers and staff.• Financial Analysis and fiscal responsibility with reporting to Board of Directors. • Collaborated with a remotely based team both in India and US for development of Digital Media presence. Managed content creation, website design, search engine optimization (SEO), and social media optimization (SMO). Monitored Facebook advertising and analytics.

St Paul, Minnesota, United States

• Customer Relations Management and Portfolio Management – monthly maintenance service contracts, software subscriptions, monthly billing, contract renewals of dozens of clients.• Client Consulting and Customer Needs Analysis - consulting with dozens of clients to identify solutions and functionality for Web Design, Web Development, Content Management Systems, E-Commerce, Software as a Service (SaaS), Search Engine Optimization as well as digital marketing strategies of clients’ Web sites, including Site Analytics, Google Analytics, Google Adwords, Facebook Ads.• Web Project Management, Customer Account Management of Software as a Service (SaaS), monthly projects and ongoing development of custom technologies and implementation for 20+ Web sites.• New Business Development & Sales, including outbound prospecting for new client acquisition including cold calling and trade shows – successfully creating business relationships with approximately 200+ individual musical item merchants world-wide to create the Largest E-Commerce Musical Item Database in the World.• Developed Business Operations of successful new E-Commerce with domestic and international business partners within up-and-coming Internet to achieve annual sales over $1 Million in the retail music industry.• Project Management of the design and development of proprietary database scalable to 20+M items.

Raleigh, North Carolina, United States

• Inbound and Outbound prospecting for new client acquisition including cold calling and trade shows.• Generated new business using existing and potential customer networks.• Business Process Improvement and Business Process Design in every department to increase productivity and sales. Systems included: inventory control, merchandising, prospecting and management control while restructuring product-merchandising throughout the store.• Sales and Sales Process Training and Development. Assessed employee training needs and conducted bi-weekly sales sessions. Cross-functional Team Leadership throughout organization teaching sales effectiveness, sales process, and product knowledge resulting in a 100% increase in Musical Instrument Department's sales over previous year (1995 vs. 1994) and a 60% increase in Musical Instrument Department's sales over previous year (1994 vs. 1993).

Bachelor Of Arts (B.A.), Philosophy

Professional Training & Coaching

Activities and Societies: The Landmark Forum, The Landmark Advanced Course.

Associate Of Arts (A.A.), General Studies

Activities and Societies: General Studies - College Transfer ProgramGeneral Studies - College Transfer Program

Music Theory And Composition

Activities and Societies: Phi Mu Alpha Professional Musicians Fraternity