Frederick Loucks Email & Phone Number

Boise, Id, Us

United States

Stay tuned...

Boise Metropolitan Area

I help AV pros monitor their systems and achieve their single-pane-of-glass. Key focus areas include:• Designing and implementing single-pane monitoring and management solutions for corporations, universities, and more.• Specifying open, observable, API-driven systems without sacrificing user experience or security• Being a subject matter expert on all things monitoring and managing AV systems at massive scale• Educating and speaking at trade shows, conferences, online, and for private teams• Guiding internal IT and platform specification decisions

United States

Lead product manager focused on furthering the development of Domotz and its ability to solve real problems in the audio visual space and beyond.

• Player-coach who championed technology strategy and innovation, actively operated core IT systems (Microsoft 365, Azure, etc.), engineered technology solutions, developed software, and led IT and software engineering team members in creating successful outcomes.• Implemented central remote monitoring and management solution for customer service team, enabling the creation of a new professional services offer targeted at specific business segments. Provided software demonstrations to executives, engineering teams, customers, and more.• Led product development for industry-first monitoring and management platform including rapid prototyping, roadmap development, and business objectives / customer persona analysis. Personally programmed backend system for IoT data using TypeScript, Postgres, and serverless functions. Contributed to frontend through standard web technologies like React.• Closed enterprise and strategic professional services deals through consultative selling, tailored product demonstration, nurturing relationships, strong communication skills, collaboration, and an excellent understanding of our value proposition.• Created and taught innovative education program at largest industry trade-show, setting the tone for the conversation around monitoring and management of AV/IoT technology across the AV industry.• In 2 years, completed full cloud migration of all internal infrastructure to Azure, maximizing business continuity and insurability, improving security scores by 50%+.• Orchestrated containerized workflows across dozens of nodes spanning from public cloud to private single-node edge compute, including CI/CD process, Linux administration, zero trust service connectivity and more.• Over 6 months, completely rearchitected our corporate network, including routing, subnetting, firewall, DNS security, and more.

Remote

Leading the charge towards a better way of supporting collaboration between humans both at home and in the office.

Remote

• A trusted solutions advisor within the engineering group, responsible for solution design, evaluation of next gen offerings, reviewing application security requirements, and working closely with stakeholders, partnering to ensure reliability and satisfaction.• Ran pilots & POCs for emerging technologies which aligned with business needs, including product demos, architectural presentations, integrations, etc.• In 2 weeks, automate the process of upgrading Zoom scheduling applications across 100s of meeting room devices, resulting in a reduction in manual patching labor by over 100 hours.

• Accountable for 3000+ meeting rooms stretched out across the globe.• Architected and implemented a strategic global enterprise audiovisual IT program, including vendor selection, process definition, executive stakeholder management, cross- functional role integration, request intake, weekly reporting, and more.• Eliminated hundreds of hours of manual technical work through advanced asynchronous scripting (Python) which managed thousands of test calls across a global video conferencing environment.• In 6 months, stabilized collaboration system management allowing for agility when rolling out new features or fixes.• Operationalized the deployment of new collaboration systems through standardization and QA. Deployed 1000+ systems in 1 year with little to no direct involvement once established and little to no service issues.

Boise, Idaho Area

Boise, Idaho

• Consulted with and engineered solutions for customers across business segments. Engaged with sales organization, provided POCs and demonstrations, and provided technical support during the pre-sales and implementation process.• Lead technologist withing the company, responsible for staying up-to-date with technology trends, cross-training engineering and sales team members, and managing the company's strategic product portfolio.

Boise, Idaho, United States

• Consulted with customers daily on their production requirements and developed designs & automation to ensure their productions were successful.• Developed show control automation solutions for 100+ live productions per year.• Taught myself audiovisual engineering and rebuilt 7 complex integrated technology systems myself, minimizing production impact, costs, maximizing my own knowledge in the process.

Caldwell