Fred Monasterio
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Fred Monasterio Email & Phone Number

Transforming Technical Excellence: Leading Innovative Solutions as a Strategic Service Manager at Cox Business
Location: Virginia Beach, Virginia, United States 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Cox Business
Role
Transforming Technical Excellence: Leading Innovative Solutions as a Strategic Service Manager
Location
Virginia Beach, Virginia, United States
Company size
1119 employees

Who is Fred Monasterio? Overview

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Fred Monasterio is listed as Transforming Technical Excellence: Leading Innovative Solutions as a Strategic Service Manager at Cox Business, a company with 1119 employees, based in Virginia Beach, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Fred Monasterio.

Fred Monasterio previously worked as Technical Services Manager at Cox Business and Solutions Design Consultant at Cox Business. Fred Monasterio holds Bachelor Of Science, Computer Systems Networking And Telecommunications from Ecpi University.

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Email format at Cox Business

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Cox Business

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Profile bio

About Fred Monasterio

Dynamic Technical Service Manager with over 10 years of experience in telecommunications, specializing in driving customer satisfaction, revenue growth, and operational excellence. I excel in crafting tailored solutions, optimizing processes, and fostering cross-functional collaboration to deliver unparalleled service.Case Study Bullet #1: Spearheaded resolution efforts leading to the acquisition of a $42 million 10-year contract and retention of over $1 million in Monthly Recurring Charges (MRC), showcasing a knack for client advocacy and revenue expansion.Case Study Bullet #2: Orchestrated innovative strategic initiatives resulting in a 30% increase in Net Promoter Scores, a 9.6% decline in contact rate, and a 30% reduction in restoral times, underscoring a commitment to operational efficiency and customer satisfaction.Case Study Bullet #3: Championed the assembly and nurturing of process optimization teams, yielding an 8.4% reduction in Operational Expenditure (OPEX) totaling $7.8M, demonstrating leadership in driving cost savings and efficiency improvements.Case Study Bullet #4: Enhanced onboarding programs to empower teams in promoting customer self-service and operational efficiency, delivering an unrivaled business experience and fostering long-term client loyalty.Passionate about connecting with new people and exploring opportunities to contribute to a dynamic team. I'm eager to leverage my skills and experience to drive success.I look forward to connecting with you at monasterio.fredderick@gmail.com.

Current workplace

Fred Monasterio's current company

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Cox Business
Cox Business
Transforming Technical Excellence: Leading Innovative Solutions as a Strategic Service Manager
atlanta, georgia, united states
Website
coxbusiness.com
Employees
1119
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4 roles

Fred Monasterio work experience

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Technical Services Manager

Current
Cox Business

Virginia, United States

Mar 2022 - Present

Solutions Design Consultant

Cox Business

Understand client needs and craft tailored solutions by harnessing the full potential of the Cox Business portfolio.Strategy Implementation: Orchestrates strategies to uncover client pain points and identify opportunities resulting in tailored solutions driving growth and productivity improvements averaging 25%.Client Insights: Leads research methodologies.

Jan 2018 - Mar 2022

Chief Operating Officer

Current
Body Armor Design

Owner of all strategic planning, people leadership, and system optimization of solution operations and business growth.Program Management: Organizes product launches, leveraging consumer insights to tailor marketing approaches across diverse channels heightening brand visibility, operational efficiency, and market penetration.Strategy Implementation: Leads.

Aug 2019 - Present

Service Assurance Technician

Cox Communications

Upheld seamless operation of network infrastructure and services, honing technical acumen, adept problem-solving skills, and resilience under pressure.Data Analytics: Creates trend evaluation translating performance metrics, leading to a 23% reduction in incident management service volume.Customer-centric Ethos: Directs network integrity initiatives.

Sep 2011 - Jan 2018
Team & coworkers

Colleagues at Cox Business

Other employees you can reach at coxbusiness.com. View company contacts for 1119 employees →

JC Joe Cross Joe Cross Colleague at Cox Business Omaha Metropolitan Area, United States View → SS Seth Stoddard Seth Stoddard Colleague at Cox Business Omaha, Nebraska, United States, United States View → JL Jonathan Lones Jonathan Lones Colleague at Cox Business Macon, Georgia, United States, United States View → S( Stone (Cci-Southwest) Stone (Cci-Southwest) Colleague at Cox Business United States, United States View → KE Katie Edmond Katie Edmond Colleague at Cox Business Lafayette, Louisiana, United States, United States View → BD Ben Dubler Ben Dubler Colleague at Cox Business Las Vegas, Nevada, United States, United States View → FA Franco Alducente Franco Alducente Colleague at Cox Business Las Vegas Metropolitan Area, United States View → MV Monica Valentine Monica Valentine Colleague at Cox Business Virginia Beach, Virginia, United States, United States View → KG Kevin Groth Kevin Groth Colleague at Cox Business Roswell, Georgia, United States, United States View → EF Erika Falla Erika Falla Colleague at Cox Business Greater Phoenix Area, United States View →
1 education record

Fred Monasterio education

FAQ

Frequently asked questions about Fred Monasterio

Quick answers generated from the profile data available on this page.

What company does Fred Monasterio work for?

Fred Monasterio works for Cox Business.

What is Fred Monasterio's role at Cox Business?

Fred Monasterio is listed as Transforming Technical Excellence: Leading Innovative Solutions as a Strategic Service Manager at Cox Business.

Where is Fred Monasterio based?

Fred Monasterio is based in Virginia Beach, Virginia, United States while working with Cox Business.

What companies has Fred Monasterio worked for?

Fred Monasterio has worked for Cox Business, Body Armor Design, and Cox Communications.

Who are Fred Monasterio's colleagues at Cox Business?

Fred Monasterio's colleagues at Cox Business include Joe Cross, Seth Stoddard, Jonathan Lones, Stone (Cci-Southwest), and Katie Edmond.

How can I contact Fred Monasterio?

You can use AeroLeads to view verified contact signals for Fred Monasterio at Cox Business, including work email, phone, and LinkedIn data when available.

What schools did Fred Monasterio attend?

Fred Monasterio holds Bachelor Of Science, Computer Systems Networking And Telecommunications from Ecpi University.

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