Freda Whiteurst Email & Phone Number

Rolling Meadows, Illinois

• Assigned the tasks of creating defect reports and performing tracking testing of systems
• Performed data validation and mainframe testing in interactive mainframe environment
• Handled the tasks of cross-system testing and prepared test cases for the project team
• Responsible for executing and maintaining scripts in mainframe applicationsAssigned responsibilities of planning test strategies and executing test cases in mainframe environment
• Performed other essential job responsibilities as required under the instructions of lead mainframe tester

Wooddale IL

• Responsible for planning testing procedures and test conditions under the instructions of lead tester
• Perform the tasks of writing test scripts and test cases by referring the specifications of requirements
• Handle responsibilities of analyzing test results and troubleshooting environment issues
• Responsible for verifying database interaction defects as well as conduct performance and capacity testing
• Assigned the tasks of testing and evaluating mainframe interactions with distributed systems
• Handle responsibilities of preparing detailed test cases by analyzing technical requirements

Wooddale Il

Proven experience providing customer support in busy call center environments for Finance company.Commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.Strategic-relationship and partnership-building skills -- listen attentively, solve problems to achieve win-win outcomes