Confident, persuasive leader with experience managing internal and external integrated software implementation projects involving scheduling, sales CRM and customer service-web based software in nationwide and local environments. Develops and leads geographically dispersed teams with a clear focus on priorities, timeliness and resource management to achieve performance goals. Excels at collaborating with marketing support teams to provide product enhancement and modification specifications and product demonstration. Adept at building rapport and credibility. Effective in Interfacing with development and design staff, senior executives, team members and clients to maximize efficiencies and productivity. An experienced trainer who facilitates software training classes of all sizes. Takes initiative; committed to high standards and quality results; personal accountability, integrity, and a strong work ethic. BBA.Specialties: Implementation methodology, ERP, Sales CRM, Construction Scheduling and Procurement software Implementations, application configuration/management, customer focused, problem solving, analytical, resource planning, experienced trainer