Frédéric Darré Email & Phone Number

Paris Area, France

Independent facilitator in partnership with consulting and training companies focusing on consultative selling, business development, customer satisfaction, quality service and quality leadership skills. I design, facilitate and direct tailor made training programs. I also coach Managers individually on management and business development. - Specialisation on high added value consultative selling in Luxury, High-tech companies and Consulting and Financial Services. - Consulting and Training on quality customer relations and quality internal relations. - Facilitation in English and French.

Ville De Paris, Île-De-France, France

Adaliance is a consulting and training company specialised in management for both private and public sectors. Projects include developing "hybrid management" skills to help leaders in a changing distancial and presential workplace.

Région De Paris, France

"Sales in Progress" is a consulting and training organization specialized in sales agility developping tailor-made programs through a network of dedicated experts.

Paris

Training Manager for the Paris head office and its 5 divisions. ISS France is 35 000 people. I was in charge of training administration and of coordination the group and its service lines, as an internal business partner for their Managers, HR, and internal Trainers permanent and casual.- Management of a team of 7 people handling the administration processes: Training Plans monitoring, invoicing and relations with French Tax Collectors, communication with Unions and Staff Representatives. - Definition of the Group Training Policy and development of specific pedagogical projects: Sales Trainings, Technical Trainings, Reporting and Administration Computer Tools, Individual Employment Law.- Financial optimization of budgets through training tax deduction and subsidies related to Professional Certifications and Literacy Programs.

Paris Area, France

In charge of designing, facilitating and managing different consulting and training programs dealing with customer relations and management focusing on quality sales and service management.- Specialisation in Customer Relations and Team Management in Banking, Insurance, Transportation, High-tech Industries and Luxury.- Facilitation and implementation of missions in France and abroad (Europe, Algeria, Australia) on Quality Service and involvement of Middle Managers.- Facilitation and deployment of 2 programs for a luxury French house with worldwide retail distribution: facilitation of trainings, training the trainers and worldwide coordination of training teams during 4 years.- Between 100 and 140 days of facilitation per year. Project Management between 100K€ and 1M€.

Working independently through partnership relations with a selection of six consulting and training organisations :- Accor Services Formation (now Académie du service)- Asforest, - Communication Qualite, - Luxury Attitude, - Memento Conseil (now Booster Academy), - Sipca, and with two education organisations : - AIM Hospitality Management & Business Administration, private school in Paris,- Universite du Tourisme de Saint Quentin en Yvelines.- Design and facilitation of trainings specialised in Customer Relations, Sales Efficiency and Revenue Management.- Between 120 and 150 days of facilitation per year. More than 1000 participants trained per year.

Paris, France

Part-time Professor conducting 2 classes in English « Hospitality Sales & Marketing » and « Convention Sales », certified courses by the American Hotel and Lodging Association (AHLA).

Paris La Défense, France

Director of Sales & Marketing, Renaissance Hotel Paris La DéfenseIn charge of selling the property’s bedrooms, meeting rooms and restaurants to all market segments : Corporate, Leisure, Airlines, in France and abroad. Responsible for the overall hotel commercial strategy, for regrouping Sales and Reservation Teams into one department, and for developing Revenue Management.- Management of a team of 11 people in Sales and Reservations (Individual, Groups, Conferences). - The hotel moved from 3rd in Market Share to 1st position. RevPAR +68%, penetration index 1,36.Regional Trainer, double responsibility from 1999.Certified Regional Trainer for Marriott International Continental Europe delivering Sales & Marketing and Trainer Certification programs. Facilitation in English of « Sales & Service Foundations », « Effective Prospecting », and train-the-trainer « Training Certification Level II”.

Paris Orly Airport, France

In charge of sales to both Corporate and Leisure customers, through Business-to-Business and Key Account Management (Airbus, Air Inter, Royal Jordanian, IBM), in France and abroad. Development of Meetings and Seminars accounts and Coach Operators from UK and Germany in order to optimize occupancy during weekends and low seasons.- Implementation of a new Sales team of 4 people.- Number 1 in Market Share.

Paris, France

In charge of selling contracts and reservations to both Corporate and Leisure Customers, Groups and Individual Travellers, for all Hilton International properties. In charge of Key Accounts in Banking, Insurance and Data Processing, and of the Alsatian Market (corporations, travel agencies, tour operators, airlines). - Objectives exceeded by 20%.

Paris, France

Selling advertising space in a B-to-B catalogue referencing Hospitality suppliers.

London, United Kingdom

Operational experience in all Front Office positions 1st employee trained to the 3 functions. Specialisation in Airline Crews Reservations.

Mba, International Hospitality Management

Activities and Societies: "Taxman" in charge of asking companies to pay their "Taxe Formation" and/or "Taxe d'apprentissage".

"Bts", Hospitality Management

Activities and Societies: Together with my dear friend François, I did have the wonderful opportunity to facilitate the Hotel School Gala.

"Baccalaureat", Litterature, Philosophy And Languages

Activities and Societies: I had the chance to perform in a drama play, with some musical bits, to help finance a school trip to Greece. I.