Frederic K. Email & Phone Number

Norwood, Nj

Carlstadt, Nj

- System analysis, examine current systems, and requirements gathering for projects.- Producing specifications for new or modified systems- System implementation and project management duties- Technical support for hardware and software issues encountered by our users- Manage the configuration and operation of our computer systems- Manage E-Mail and Telephone Systems across desktop and mobile devices- Manage and maintain our infrastructure including firewalls, databases, malware protection software and implementing or updating best security practices.- Install and test computer hardware and software

Rutherford, Nj

Core Responsibilities:• Utilize knowledge of networking (IPSec tunnels, Cisco ASA console, management of DNS between multiple location).• Provide multiple up to date status reports (matrix) on multiple projects / tickets.• Maintain a firm awareness of client’s existing network while having the ability to keep client’s executive management of cause and resolution (plan to fix) status at any given moment.• Meetings / conference calls to relay progress of IT to the CEO and other department heads offering knowledgeable IT expertise & assistance (at times with limited preparation and warning).Technical Responsibilities:• Strong knowledge of Microsoft Operating Systems (client and server) loading and support• Active Directory account and group creations, password resets, GPO editing• Email troubleshooting with Outlook and Exchange and/or Office 365• Experience with common application installs and support (MS Office, Adobe, QuickBooks, Web Browsers)• Local and domain Printer Sharing, installs and Support• Experience with Common backup and imaging utilities (example: Backup Exec, Acronis, Ghost, Shadow protect)• Virus and Malware removals• Hardware changes and upgrades• Firewall troubleshooting (Sonicwall, etc)• VMWare/vSphere Administration, Implementation, and Support• Extension of System Administration duties

Congers, New York

Maintain and provide support to company associates for IT infrastructure, both hardware and software. Coordinates with outside support providers to assure network and equipment are functionalResponsibilities include:- Troubleshoot and provide technical support to users for workstations, laptops, printers, mobile equipment in mixed PC/MAC environment- Work with managed services provider to maintain onsite data center- Network user administration- VMWare/vSphere 4.x, 5.x Administration, Implementation, and Support- Active Directory, Group Policy Administration, and PowerShell Scripting- Microsoft Windows Server administration, design, implementation, and supporting- Provide users with support on ERP and productivity software- Develop data imports to affect database changes- EDI support- IIS Website and Application Administration- Windows Server 2008, 2012, 2012 R2 administration & maintenance- Exchange Server 2010 administration & maintenance - Assist with EDI implementation and mapping- Install/Troubleshoot DHCP, DNS, TCP/IP, VPN and network related issues- Install/Troubleshoot SAN and NAS storage- Install, troubleshoot, and administer backup technologies (Asigra/AOMEI)- Duties expand based on need of IT infrastructure

Newark, Nj

- Install, maintain, troubleshoot and upgrades desktop/laptop hardware and software- Installation and connectivity support for approved handheld devices- Hardware support of LAN based printers and local printers - Desktop/Laptop/Server imaging solutions - Remote access tools such as RDP or TeamViewer- Active directory management tools such as Microsoft's Group Policy Management Console- Support of Microsoft Windows 7, Microsoft Office 2010/2013- Support of VPN connectivity technologies for remote users- Implementation, administration and support of backup technologies- Maintain anti-virus solution and firewalls - Troubleshoot network devices and protocols: TCP/IP, DHCP, DNS, switches, routers and wireless- Windows Server and Exchange Support- Administer and install SAN and NAS storage- VMWARE EXSI and installing software packages, patches and updates- Created documentation of network infrastructure- Developed IT Knowledge-base- Provide remote support for off-site warehouse in Chicago and Houston

Newark, Nj

- Imaging hard drives to prepare for deployment. - Manage and change print services - Diagnose malware issues - Desktop Hardware/Server repair - Performed PC optimization, testing and security - Configuring and troubleshooting TCP/IP - Maintain system logs and inventory records- Conducted research and provide all levels of support for issues with client’s Virtual Infrastructure.- Led project team(s) using SDLC and UX design principles to integrate and implement new systems and technologies- Performed coding, testing, data conversion, cut-over strategy, training, system documentation, and implementation of new systems.- Built, designed, and supported BMC Track-IT system to integrate in Academic Lab infrastructure.- Developed live Print Consumption Dashboard internal website for reporting purposes.- Developed, implement and maintain systems documentation as it relates to Virtual Infrastructure.- Provided technical assistance to the technical support management and system users- Supported built and performed maintenance with Citrix Xen Server, VDI-in-Box, Citrix Receiver- Desktop hardware repair- Resolved Windows and MAC platforms issues, including Active Directory, Exchange, DHCP, DNS

State College, Pa

• Deploying, imaging, and migrating desktops• Monitoring and connecting to PC’s via active directory• Completed desktop hardware repair