I think like a leader.I like to absorb the entire picture and analyze the impact of actions on every possible stakeholder. I empower my team members, rather than dictate tasks. I listen, communicate directly and fairly, and always respect differences of opinion.My focus is constantly on relationship building, whether with a client, a member of my team, mentors or organizational partners. I believe that every relationship counts toward creating a positive outcome, both in the moment and over time.My modus operandi in every new situation is to dig – uncovering relevant details to help me master an operation so I can effectively add more grease to the machine and make it run better. I’m a details guy but I also like to know how every piece fits into (and either helps or hinders) the big picture, particularly over the long term.I love efficiency. I don’t like to talk circles around a topic without direction; I like to present or hear an idea, get feedback, adjust, adapt and come to a consensus on the right action to take. In a nutshell, I like to get things done.I want to positively contribute to an organization and society, and to work and grow as a leader.-------------------* Electrical engineer with 4-year management-level experience in Technical Support / Customer Experience* Bilingual in French and English, written and spoken