Frederick Rogers is a Volunteer Greeter at Port of San Francisco. He possess expertise in process improvement, customer service, credit cards, banking, financial services and 3 more skills. Colleagues describe him as "Throughout the six years that Fred has been one of my department managers. I have watched him build rapport with each and every one of us. In a fast moving, stressful environment, Fred conveys a calm, personable, upbeat attitude. He handles our issues promptly and is always there to share his expertise, present a different perspective, suggest an option, and give knowledgeable direction. Fred treats us all with respect and, in turn, I think his attitude transfers to our customers. His background in several hospitality management positions and stint as an entrepreneur only add to his professional patina. As a result, these experiences have broadened his perspective and enhanced his problem solving skills. I am extremely appreciative of the time I have been able to work with Fred." and "I have had the pleasure of working with Fred here in the Customer Relations Department for the past five years. Fred possesses excellent interpersonal skills which have helped him build an outstanding rapport and working relationship with his peers, as well as his team members. Fred is very dedicated to his job and his team. He is also always willing to go the extra mile. Fred has excellent communication skills. He speaks with ease and always adds a sense of humor. I would welcome the opportunity to work with him again in the future."