Partner with other departments needing technical support whether it be internal or external members, as well as field technicians. Also support for customers who's issues have been escalated beyond tier 1 and simple customer service abilities..

Supported customers (residential/business) who had issues with their computers, networks, and DSL service from email issues, 3rd party email clients, wireless networks, computer networking, etc....

I have successfully operated a pretty lucrative fantasy football league for 10 years now. I have been able to keep the excitement going, refreshed the scoring system, listened to my general managers and strategically made changes and alterations to keep them happy and lure in others who wanted to join. I have even had to turn down some people due to the desire to keep the games interesting and competitive. I like to say "I could give Roger Goodall a run for his money!"