Frederick Tuazon Email & Phone Number

Conduct quality inspection on products and identify improvement opportunities in production process to meet customer satisfaction and quality standards.Supervise service team and facilitate training on proper operation, maintenance and troubleshooting practices.Operate and maintain machines used in banking and automation like cash counting and sorting machines.Perform repair on all pulled out product on timely manner. Troubleshoot equipment malfunctions and perform routine… Show more Conduct quality inspection on products and identify improvement opportunities in production process to meet customer satisfaction and quality standards.Supervise service team and facilitate training on proper operation, maintenance and troubleshooting practices.Operate and maintain machines used in banking and automation like cash counting and sorting machines.Perform repair on all pulled out product on timely manner. Troubleshoot equipment malfunctions and perform routine maintenance. Keep an accurate record of production, maintenance, and inventory. Prepare monthly reports and formulate service information Show less

Riyadh - Kingdom Of Saudi Arabia

Perform root-cause analysis using logs and diagnostic tools. Facilitate training on service and sales team together with cash loading and replenishment team. Provide level 2 and level 3 support among field service technicians. Well versed in using ERP system and monitor and maintain zero out-of-stock situations for all spare parts. Perform maintenance in banking and automation like sorting machines, ATM and banking machines.Assigned to workshop department to conduct and… Show more Perform root-cause analysis using logs and diagnostic tools. Facilitate training on service and sales team together with cash loading and replenishment team. Provide level 2 and level 3 support among field service technicians. Well versed in using ERP system and monitor and maintain zero out-of-stock situations for all spare parts. Perform maintenance in banking and automation like sorting machines, ATM and banking machines.Assigned to workshop department to conduct and supervise repair, preparations and quality inspections. Implement quality inspection on products and identify improvement opportunities in production process to meets quality standards.Troubleshoot equipment malfunctions and perform routine maintenance as necessary. Keep an accurate record of production, maintenance, and inventory. Show less

• Arrange service call schedules and set priorities for customers with SLA on urgency basis.• Supervising thirty (30) Field Service Engineers and technicians. Act as field service team head across the kingdom.• Perform pre staging, repair, inspections and on-site troubleshooting• Attend installations and on-Lining if needed• Prepare weekly report and secure the spare parts quantity

Riyadh, Saudi Arabia

• Pre staging, installations and on-Lining and maintaining Cash In and Cash out ATM Terminals, formerly KEBA & Full Service and Wincor Nixdorf’s Procash3100xe and Procash2xxx XE series• Installing of Security Alarm systems• Installing and maintaining network connection of ATM terminals • On site repair of ATM modules

Makati Philippines

• Installing and maintaining network connection of ATM terminals • HW and SW installation including updates and upgrades• Perform regular preventive maintenance and inspections• On-site repair and troubleshooting of ATM and other modules

Mandaluyong, Philippines

• Perform comprehensive preventive maintenance of ATM machine.• Assigned as Resident Engineer in all MAKRO Supermarket in NCR for Point-Of-Sale machines.• Conduct quality inspection on all point-of-sale peripherals and parts