Experienced and results-driven Business Development Manager with a proven track record of driving revenue growth and forging strategic partnerships. With 14 years of experience in the Middle East, I possess a deep understanding of market dynamics, emerging trends, and competitive landscapes.As a Business Development Manager, I excel in identifying new business opportunities, establishing and nurturing relationships with key stakeholders, and negotiating profitable deals. I am adept at conducting market research, analyzing data, and developing strategies to penetrate new markets and expand existing ones.My strong communication and interpersonal skills allow me to effectively collaborate with cross-functional teams and senior executives to drive business objectives. I am skilled in crafting compelling business proposals, delivering persuasive presentations, and managing complex sales cycles.Throughout my career, I have successfully closed high-value deals, resulting in substantial revenue growth and increased market share. I am passionate about identifying customer needs and providing innovative solutions that align with their goals, thereby fostering long-lasting partnerships.In addition to my business acumen, I am adept at leveraging technology and digital platforms to drive business growth. I am well-versed in CRM systems, sales automation tools, and data analytics, enabling me to make data-driven decisions and optimize business performance.

• Collaborate with the sales support or account team, serving as technical experts during customer presentations. Determine technical requirements to align with client goals and act as liaisons between the organization's sales/business development and engineering groups.• Develop solutions and organize, plan, create, and deliver compelling proof of concept demonstrations.• Ensure that solutions outlined in the Statement of Work adhere to best practices and align with client requirements.• Manage the sales bid process, responding to RFI’s and RFP’s.• Enhance negotiations and contract closing by providing support to the Sales Team.• Support senior team members in sales efforts, including developing client proposals and pitch mechanics. Deliver sales presentations to clients, designing and developing presentations, and responding to RFPs.• Utilize a deep knowledge of our platform to ensure that all products sold can be executed both functionally and technically within the agreed scope and timeline.• Proactively and accurately identify prospect pain points and propose creative solutions.• Own the development of custom presentations, demonstrations, and prototypes to articulate use-cases and value to prospective enterprise customers across verticals.• Clearly articulate the technical capabilities of the products, attending and/or performing technical demonstrations.• Create quotes and sales proposals on behalf of the sales team.• Partner with the sales team to generate leads.• Respond to technical and/or functionality questionnaires.• Identify functional gaps during scoping calls, analyze them, and collaborate with the Product Team to find viable solutions.• Provide input to Product Development regarding commercial updates – Playbook Management.• Offer scoping support to sales representatives and substantiate the solutions offered to prospects, from both a business and technical perspective.

• Collaborate closely with Sales/Business Development Teams to attain well-defined sales targets.• Initiate contact with potential clients/vendors/manufacturers to build relationships and schedule meetings.• Conduct research and inspections of organizations and individuals to identify new opportunities.• Aid the Sales team in expanding and cultivating new customer relationships and market segments, enhancing sales values.• Support Sales/Presales in responding to various RFx (Request for Proposal, Quote, or Information).• Prepare quotes and proposals for clients.• Stay abreast of new technologies and strategize how to integrate different solutions to meet customer requirements.• Explore additional customer needs that align with IT staff and different organizations' audiences, considering Value-Added Services/Solutions.• Define vendors that best meet requirements gathered from different customers, even if the required products are outside the current portfolio.• Engage directly with vendors/suppliers to understand their alliances, partnerships, and business strategy plans per region.• Provide support for the Account team and Technical/Presales Team to achieve certification with specific vendors.• Analyze potential markets before product partnership/launch.• Assist the Sales Team in qualifying prospects.• Offer product knowledge support to the Sales Team.• Participate in strategy meetings with the Sales/Presales/Marketing Team.• Utilize knowledge of competitive solutions to help propose optimal solutions for customers, meeting expectations and requirements.• Attend conferences, meetings, and industry events to fulfill KPI targets.• Prepare a pipeline sheet based on Sales engagement.

Specialized in addressing issues related to ZEBRA & BIZERBA Products, Avery Dennison, Motorola, Symbol, Monarch, Loma Software & Hardware. Proficient in resolving software and hardware challenges, including Handheld Devices OS Installation & Hardware Repairing. Extensive experience in managing Retail and industrial mobile computing devices, POS configurations, Wincor Nixdorf, Diebold Nixdorf, and Barcoding solutions.Skills and expertise include troubleshooting and resolving problems with ID CARD printers, Hand punch & Finger Tec Machines. Demonstrated significant implementation experience in real-time inventory management, automated tracking in fixed assets management solutions, and empowering audits. Proficient in enabling paperless warehouse operations, utilizing well-reputed Barcode readers and data capturing devices such as Data-logic, Symbol & Intermec.

Log and maintain user calls, including assigning and managing severity levels.Resolve all desktop and IT Help-desk calls efficiently.Install and configure all software, ensuring proper functionality.Perform remote management through Remote Desktop Connection.Conduct basic installation and configuration of wireless networks in both modes: Access point-based and Ad-hoc based.Install Wireless GE Intrusion Systems, CCTV, and FAS (Fire Alarm Systems).Manage Vender & Contractor relationships effectively.Oversee the installation and management of IT assets in 400 pharmacies across the kingdom.Lead the installation of the largest advertising screen in the kingdom.Provide IT & Infrastructure Hardware services.Manage mail systems, including Mail Management.Oversee Security Patch & Anti-virus Management.Handle Desktop & Network Management effectively.

Supervise projects and sites, ensuring smooth execution and adherence to project timelines.Foster strong customer relations and engage in marketing activities.Manage documentation and coordinate with suppliers for seamless project operations.Possess expertise in basic networking, including Switching & Routing.Proficient in configuring IP Telephones, IP cameras, and Access Control Door Systems.Implement and manage Intruder Alarm systems, leveraging RFID technology.Serve as a Maintenance Department Coordinator, facilitating communication between the Project Manager and customers regarding installations and maintenance.Handle time scheduling and arrangement of meetings to streamline project-related activities.

Lead the Network Team responsible for overseeing CCTV Hardware, IP Telephony (IPTEL), IPTV, Network infrastructure, Cabling, and Computer Hardware.Head the Power Team managing Air-conditioning and Fire Fighting systems for the Main Datacenter and Workshop, including Power and UPS installations.Oversee the Fire Team, handling Fire Alarm Systems (FAS), Public Address Systems (PAS), ICOM & NC systems.Utilize Maximo Software for efficient user operations and Record Keeping Software to maintain site results.Manage IP Telephones, IP cameras, and Recording Services to ensure seamless communication and surveillance.Oversee the installation and maintenance of Security Gates, X-Ray Scanners, and Walk-Through Gates for enhanced security measures.