Frederick Kopp Email & Phone Number

Middletown, Oh, Us

• Manage 26 Pharmacists and Pharmacy Technicians, providing direction to ensure pharmacy operation objectives are met. Drive improvement in associate performance through coaching, training, motivational encouragement, and continuous feedback. • Identify opportunities to improve quality and implement Standard Operating Procedures (standard work instructions/audit procedures) to ensure compliance with Drug Enforcement Administration (DEA) and Food and Drug Administration (FDA) laws and regulations.• Prepare financial/administrative reports to support management decision making processes related to annual budget projections. Analyze all variances in financial performance and take corrective actions as necessary to meet financial objectives.• Chairperson of the enterprise Drug Product Selection Guidelines Committee tasked with writing prescription entry guidelines to ensure excellent quality and eliminate patient to patient variation. • Led change management during the migration from home delivery to specialty pharmacy and the Express-Scripts purchase of NextRx. Spearheaded various associate committees to drive team engagement to levels that consistently led employee engagement survey scores.

• Utilized data analysis to identify opportunities for improving quality and implemented quality management programs that focused on patient well-being. Coordinated regular department quality meetings that led to continuous metric improvements. • Collaborated to identify best practices during major events such as the Anthem WellPoint merger and Medicare Part D implementation. Assisted with business implementations, URAC accreditation, Qualified Technician law compliance, and technician certification classes. • Partnered with the Director of Pharmacist Practice to expand the use of technicians. Increased department production by 60% through programming keyboard macros, implementing a training/mentoring program, quick code use and other system improvements.• Mentored newly hired managers and served as a pharmacist resource to technician staff. Worked with human resources (HR) to define career paths and provide growth opportunities for staff that helped to increase associate engagement scores and improve staff retention.