Fred Marulanda Email and Phone Number
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Accomplished and dynamic professional with over 27 years of experience in operations specializing in Contact Center, Warehouse and Distribution Center management. Proven ability to manage integrated lsupport programs that exceed productivity goals. Efficient in identifying operational requirements, creating action/implementation plans and effectively coordinating with cross-functional teams to achieve objectives. Strong technical and business qualifications with an impressive track record of hands-on experience in Systems, Infrastructure, Warehousing, Inventory Management, Fulfillment Services and Client Relationship Management. Highlighted leadership qualities and the ability to work with individuals from varying backgrounds, while promoting team values. Excellent time management skills, including planning and organizing multiple assignments and tasks, able to adjust to changing priorities. Analytical and strategic thinker able to diagnose simple and complex issues while executing practical solutions and recognized ability to plan, organize and coordinate priorities in an expedient manner. Remarkable attention-to-detail skills with the unique ability to coordinate multifaceted activities determine and analyze problems and implement corrective actions. Solid track record of consistently meeting assigned goals and objectives through self-discipline, perseverance and motivation. Enthusiastic individual and an excellent communicator, recognized ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels.Core CompetenciesOrganizational Leadership • People Management • Relationship Building • Labor Management • Supply Chain Management • Process & Efficiency Improvements • Problem Resolution • Warehouse & Distribution Center Management • Infrastructure Warehousing • Inventory Management • Fulfillment Services • Systems Management (OMS/WMS/PMS/TMS)
Calev Systems
View- Website:
- calevsystems.com
- Employees:
- 23
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Co-FounderNu-Horizon Investments Llc. Sep 2022 - PresentBabcock Ranch, FlConsumer Consulting Services
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Director Of Mailing And Logistic ServicesCalev Systems Jul 2022 - PresentMiami, Florida, United States -
Director Of OperationsOrder Solutions Apr 2022 - Jun 2022United StatesWe help restaurants centralize and streamline their phone orders using conversational AI backed by our live agent call center solution. -
Site DirectorInktel Contact Center Solutions Oct 2019 - Mar 2022Miami/Fort Lauderdale Area -
Director - Operations, SalesSprint Logistics Llc Jun 2019 - Oct 2019Miami Springs, Fl -
Director Of Distribution And LogisticsCalev Systems Jun 2014 - Oct 2019Miami, FloridaResponsable for all domestic and international distribution and logistics for a dynamic and innovative Print Management Company headquartered in Miami, FL and reporting directly to the CEO. Distribution services include Mail, Parcel and Bulk Freight for fortune 500 companies. Continuous Developing and executing distribution plans for all domestic and international projects to final in-home delivery. -
Director Of Fulfillment ServicesId Commerce + Logistics Sep 2012 - Jul 2014Chicago, IllinoisServe as strategic partner to the organization and member of the executive team. Developed and implemented strategic plan to improve operations and develop business. Directed departmental staff of 42 with a ramp up to over 100 with additional temporary labor needs. Participated in formulating and administering company policies. Assisted in developing long-range goals and objectives. Directed, coordinated and delegated activities of multiple operations to attain goals and objectives. Managed continuous improvement process and initiatives. Assisted in securing business with new customers or additional business with existing customers. Provided overall direction, coordination and evaluation of assigned department. Maintained Organizational Freight expertise and negotiated all freight contracts and incentives. This includes Main (USPS), Parcel (UPS & FedEx), Postal Consolidators and all Ground and Air freight (TL & LTL) import & export. Key Highlights:• Carried out leadership responsibilities in accordance with the organization's policies and applicable laws• Organizational Freight Subject Matter Expert – Negotiated and maintained National Account Freight Rates for Organization (All Carriers)• Maintained Industry “Best In Class” Operational KPI’s• Developed a Freight Management and Estimation Tool for Business Development
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Director Of Strategic Planning & GrowthId Commerce And Logistics (Formerly Inktel Direct) Nov 2009 - Sep 2012Greater Chicago AreaDepartment Head for the Client Services Department for the organization. Supervised 5 Account Executives, 11 administrative positions. Reported directly to the VP of Operations. Ensured consistent, thorough and timely communication to subordinates, peers and senior management. Analyzed work processes to identify optimization opportunities and implement process improvements. Developed and reviewed analyses of activities, costs, operations and forecast data to determine progress toward stated goals and objectives. Ensured department meet or exceed performance requirements in the areas of customer service and execution to plan. Provided leadership to achieve company profit objectives and customer service goals by optimizing fulfillment operations’ productivity levels, work scheduling and processing. Designed and developed companies Best Practices, Standard Operating Procedures and Training Plans. Directed and coordinated supply chain management. Promoted a team environment by fosteringrespect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively at all times. Reviewed key performance indicators and created action plan for improvements. Maintained and cultivated client relationships.Key Highlights:• Implemented Key Performance to achieve and exceed clients’ expectations.• Managed Key Account to Organic Growth of several clients to a peak of $1.5MM in 2012• Maintained a strong Client Satisfaction Rating through NPS (Net Promoter Score) Surveys
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Warehouse & Inventory ManagerInktel Direct May 2005 - Oct 2009Greater Chicago AreaManaged staff, prepared work schedules and assigned specific duties. Established and implemented departmental policies, goals, objectives and procedures. Maintained safe and healthy work environment by establishing, following and enforcing standards and procedures. Improved operational systems, processes and policies in support of organizations mission. Developed initiatives in the management team and organizationally that contribute to long-term operational excellence.KeyHighlights:• Successfully relocated the operations from FL to the mid-west under budget, achieved zero production downtime, which reduced shipping rates and transit delivery time for clients.• Successfully implemented OMS/WMS as part of the transition plan from Miami to Wood Dale Operations.• Redesigned (re-slotted) Warehouse storage strategy to improve pulling and picking efficiencies in the operation.
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Materials ManagerInktel Direct Sep 1999 - May 2005Miami/Fort Lauderdale AreaOversaw material movement of the warehouse/fulfillment operations. Directed all aspects of inventory control and personnel. Established interdepartmental guidelines and policies. Managed and created inventory control processes, maintained adequate inventory levels, and appropriate control. Analyzed physical inventory established and maintained inventory discrepancy investigations. Documented and implemented new processes relevant to operations. Established processes and procedures that support and record production inventory activities. Key Highlights:• Assisted company to achieve inventory accuracy of 99.9%.• Worked with Project Team leading the company to a successful deployment of ISO 9000 certification.
Fred Marulanda Skills
Fred Marulanda Education Details
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Georgia Tech Supply Chain & Logistics InstituteSupply Chain & Logistics Management -
Business Administration, General
Frequently Asked Questions about Fred Marulanda
What company does Fred Marulanda work for?
Fred Marulanda works for Calev Systems
What is Fred Marulanda's role at the current company?
Fred Marulanda's current role is Passionate Servant Leader with an Entrepreneurial Spirit.
What is Fred Marulanda's email address?
Fred Marulanda's email address is fr****@****tel.com
What is Fred Marulanda's direct phone number?
Fred Marulanda's direct phone number is +163069*****
What schools did Fred Marulanda attend?
Fred Marulanda attended Georgia Tech Supply Chain & Logistics Institute, Miami Dade College.
What are some of Fred Marulanda's interests?
Fred Marulanda has interest in Children.
What skills is Fred Marulanda known for?
Fred Marulanda has skills like Supply Chain Management, Operations Management, Supply Chain, Transportation, Direct Marketing, Data Management, Business Intelligence, Order Fulfillment, Social Media, Logistics, Finance, Outsourcing.
Who are Fred Marulanda's colleagues?
Fred Marulanda's colleagues are Matthew Young, Lynne Conlan, Allyson Blasucci, Matthew Sylvanus, Dan Dingraudo, Mark Calev, Vic Blasucci.
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