Extensive experience in healthcare operations; from Durable Medical, Home Medical and Respiratory equipment. A proven record of improving efficiencies, productivity and profitability: By implementing standards, procedures and process improvements. Passionate about quality and customer satisfaction. Outstanding interpersonal skills, motivational, working with providers (hospitals and physicians) and presentation skills. Analytical and diligent in process improvement.Operational Accomplishments:Awarded for the lowest percentage of turnover - 2012Responsible for more than a 22% increase in earnings before interest taxes and depreciation - 2010 and 2011.Increased productivity by reducing the amount of overtime hours and pay 2010 and 2011.
Listed skills include Management, Process Improvement Experience, Medicare/Medicaid Reimbursement, Durable Medical Equipment, and 17 others.