Scott Freeman Email & Phone Number

Newark, Delaware, United States

Austin, Texas, United States

I managed a team of sixteen officers to provide security for Giga Texas as it transitioned from construction to a production facility spanning more than 2,500 acres. My team provided access control, mobile patrol, emergency and non-emergency responses, de-escalation and risk mitigation and vulnerability assessments.I authored policy and procedure documents, trained new and veteran officers, and collaborated with other peer specialists to drive consistency between shifts. I promoted a unified culture of security awareness.I consulted with shop stakeholders to offer security solutions balanced with production operations and aligned with business needs related to ongoing construction and Tesla’s customers.I drove statistical data collection and created visual resources to enhance reports and foster informed business decisions.I managed a $3M+ budget for contract security services; reduced the annual spend by ~12%; provided overview of costs associated with large events; created a system to improve vendor/Tesla invoice communication that increased invoice accuracy and improved financial visibility.

Fremont, California, United States

Fremont, California

I maintained a safe work area through consistent team communication, partnering with resources to mitigate risks, and fostering a culture of continuous improvement.I increased the direct-run rate by training staff to process standards, analyzing root causes for all defects, and making adjustments.I reduced operating cost by identifying an opportunity to reorganize team leadership structure to take on a second team.I controlled cost through diligent payroll management, scrap oversight, and monitoring of consumables.I consistently met or exceeded production goals on a dynamic, ever-changing production line.

San Francisco Bay Area

Account Manager: I supervised daily security operations and services for AUS clients. I was responsible for interviewing and hiring new staff, maintaining efficient work schedules, counseling, managing payroll, interfacing with client leadership and analyzing performance. I monitored and tracked compliance with state-mandated license and training requirements (AB 2880), client training and compliance requirements, and contractual service obligations (KPIs & SLAs) to ensure clients received the best service possible.Special Event Manager: I managed contract security services for Google I/O 2017, an annually recurring special event that hosted approximately 7,000 visitors and required weeks of planning, coordination with outside entities, and 24-hour supervision of up to 80 security officers daily. I revised a personnel schedule to better illustrate where the coverage gaps would occur, and I worked closely with a scheduler to ensure the event was successful.Training Coordinator: I assessed the training program and individual training needs for Allied Universal personnel assigned to Google. I audited legal and contractual obligations to ensure compliance, and I reorganized training materials, created a tracking mechanism, and identified training gaps. I mentored a supervisor/trainer in teaching techniques, principles of learning, and how to evaluate the effectiveness of training. I coordinated CPR/First Aid training for a staff of 94 officers to occur in two separate locations.

San Jose, California

As a training coordinator, I combined my vast experience from my military and law enforcement service with a love for teaching to train professional security personnel that staffed high-profile posts at fortune 500 companies. I wrote content for training courses and created presentations that engaged learners. From updating policy to creating training programs, I am a proficient, detail-oriented writer that can bridge the gap between executive management, company clients and the front-line workforce.With a thorough understanding of the importance of a company's brand, I approached training with a commitment to superior customer service. I found innovative ways to reach students; and I collaborated with colleagues regarding learning principals, trends in education, and best practices for content delivery. Most importantly, I strove toward process improvement in the way training was delivered.

Scotts Valley, California

Acting Sergeant — I was selected to supervise a shift of patrol officers for several months to support the department during a temporary staffing crisis. I was also routinely designated as the officer-in-charge when a sergeant was not on duty.Patrol Operations — I spent the majority of my career in Scotts Valley working as a patrol officer. I responded to emergency calls, and I investigated crimes. I effectively recruited citizen informants to track criminal activity, I wrote and executed search warrants, and I maintained relationships with business owners and community members.Field Training — As a collateral assignment, I served as a Field Training Officer (FTO) or the lead FTO for the majority of my career. I helped to review and revise the training program, and I was instrumental in ensuring the quality of training.Investigations — I held the position of Juvenile Detective twice. I investigated all manners of property and persons crimes, but I specialized in cases that involved children, either as victims or offenders. I revised and administered a juvenile diversion program. I taught DARE to nearly 700 children, and I ran three summer sessions of the "Junior Police Academy." I served as a direct liaison for all the schools in our community’s school district, and I sustained that role when I returned to patrol operations because there was no funding for a School Resource Officer.SWAT/Sniper — I served on the department's tactical team as an operator for several years. Our team primarily served arrest and search warrants, and we participated in joint operations with other SWAT teams within the county.Additional Skills and Certifications — Drug Recognition Expert (DRE), Standardized Field Sobriety Test Instructor, Defensive Tactics Instructor, Advanced training in Sexual Assault and Child Abuse Investigations, Search Warrants, Multi-Agency & Interstate Investigative Experience.I was selected as Officer of the Year (2001).

Korea & Fort Campbell, Kentucky

Student Soldier — I began my Army career as a student of the Korean language, culture and customs for cross training as a linguist. I completed the 63-week course, and I was reassigned to counterintelligence school where I studied the strategic and tactical aspects of my intelligence job.Security Manager — Seoul, Korea. I was assigned to a battalion security (S2) office as a security manager for an intelligence unit. I was responsible for maintaining files on all battalion personnel and ensuring that there were no lapses in security clearances. I traveled throughout the Korean peninsula to inspect CI field offices for compliance with security protocols. I reviewed classified materials to prepare daily intelligence summaries for the command staff.Platoon Sergeant — Fort Campbell, Kentucky. I was promoted to sergeant, and as such I supervised two teams of counterintelligence agents and interrogators. I was responsible for $2.5M in equipment, and I ensured that everyone in my platoon was Air Assault trained, physically fit, and current on weapons & language qualifications. Most importantly, I was tasked with keeping my platoon ready for deployment in support of combat operations for the 2nd Brigade of the 101st Airborne Division.During my enlistment, I was trained in force protection, threat assessment, physical security, personnel security, surveillance, espionage, counter-espionage, interrogation, investigations, and management of enemy prisoners of war (EPW). I participated in secret operations, and I held a Top Secret (SCI) security clearance. I also prepared and administered SAEDA briefings for battalion soldiers.I was honorably discharged at the end of my five-year enlistment.