Highly driven work focused graduate of Cardiff University, with over ten years’ of experience in customer service roles and management. I’m currently temping as a Teaching Assistant in Primary School. I have developed competent leadership skills in managing, motivating and developing individuals within a team and always lead by example in a positive work environment with high morale. I have worked in hospitality roles that come with fast pace working needs and customer challenges that I am able to deal with efficiently, timely and exemplify problem solving that is often needed under pressure. Additionally, I have high levels of patience and even in the most challenging situations can demonstrate a calm approach. I am a confident, hard working individual who has developed a mature and responsible approach to any task undertaken or situation that is presented. I’m prepared to learn new skills and take on all challenges that derive from working in a new environment.