Reed Hayes Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Global Head of Unum's Data Science, Artificial Intelligence, Machine-Learning, and Analytics practice.Lead org of data scientists, data engineers, and applied AI engineers to build cutting-edge AI products and platforms.Created AI product (Maverick) that is able to replicate human decisions on claim adjudication for short-term disability, long-term disability, and FMLA leave products. Engine resulted in 70% productivity lift on a 1,500 person operation.Won 2021 Unum CEO award for outstanding work on AI based project (Maverick).Created LLM based engine (Apollo) that minimizes or totally eliminates all forms of AI Hallucinations and harmful content from being generated, patent filed in June 2023.Created AI product (Trident) that analyzes over 500 datapoints and determines which customers are at risk and the most optimal intervention to save them. Trident won Celent’s Model Insurer Award 2024 for Innovation Execution.

Chattanooga, Tn, Us

Unum's Digital Incubator team is focused on emerging technologies to identify new growth opportunities, enhance the customer experience and streamline business operations.Currently focused on implementing the following technologies:Multi-stage Deep-Learning for insurance use-casesNeural network + Robust optimization decision sciencePersonalized Recommendation Models

Cambridge, Ma, Us

Guest lecturer for MBA classes on Corporate Innovation, Applied AI/ML, and Entrepreneurship.

Somerville, Massachusetts, Us

Rendever created a virtual reality platform for use in long-term residential care facilities, providing mental stimulation, evoking happiness, and improving patient care and the senior living experience. Rendever has over 300+ enterprise clients and rendered over 400,000 experiences to seniors throughout the world.Developed original concept, built a team, raised capital, and launched the product.Time Magazine's Top 100 Most Influential Companies of 2022Time Magazine's Best Inventions of 2021Time Magazine’s Best Inventions of 2022MIT Healthcare and Bioinnovation 2017 Grand Prize winner ($25k)NASA Earth/Space Human Health & Performance Innovation 2017 Grand Price ($20k)The Tenn Master Accelerator Grand Prize 2017 ($25k)MassChallenge Gold Award ($40K)MIT $100k Finalist 2017Senior Living Executive's Most Innovative CompanyFeatured on CBS, NYTimes, Boston Globe, Forbes, and Fast CompanyAlumni of the following Accelerators:MIT Delta V/Global Founder Skills AcceleratorMassChallengeThe Tenn Master AcceleratorThe Gigtank Accelerator

Burbank, Ca, Us

Led team of innovation managers to build innovation proof-of-concepts in AI, Machine-Learning, Augmented Reality, and other emerging technologies.Engaged with top-tier VC's, accelerators, and start-ups to drive innovation into the Disney ecosystem.Disney Datathon Competition - 1st PlaceDeveloped a novel mathematical method to control the butterfly effect of real-time dynamic recommendation system on global network.Led a project that was hand-selected as one of the top eight projects out of the entire company as part of the "Best of Disney" awards."Best of Disney" 2018 Awards - 1st place for top project in A.I. and Analytics out of the entire Walt Disney Company. Project turned into Disney Genie.

Burbank, Ca, Us

Product Manager for innovation prototypes in Augmented Reality, AI, Machine-learning, and Digital Product Space. Promoted within 9 months to lead innovation team at Disney.

Atlanta, Ga, Us

Led the development and implementation of customer retention and customer acquisition machine learning models.

Reston, Virginia, Us

Implemented multi-item/multi-echelon inventory optimization model into the North American service part network.Superuser for the machine-learning/optimization based system to control the behavior of the models.

Master Of Business Administration - Mba, Data Science, Economics, And Innovation

Bachelor'S Degree, Supply Chain Management And Marketing