Ux Designer
CurrentAs lead UX designer at Unionen, I work with mapping and visualizing the challenges that our users experience, create prototypes of concepts and test with users to find out what works and what should be iterated. This includes conducting qualitative user interviews, analysis and concept ideation, as well as facilitating cross-functional design workshops. Since it is key to consider the user experience as a whole, I involve colleagues from different parts of the organization, and have a close collaboration with service design. A successful solution meets both user needs and internal goals.