🌱 About Me:Passionate about fostering positive change through ethical business practices and sustainable coffee sourcing. As the co-founder of Frida's Coffee Home, I lead our mission to redefine the coffee experience. Committed to creating a warm, inclusive environment and sourcing the finest, ethically produced coffee from direct trade partnerships.🌍 What I Do:At Frida's Coffee Home, we don't just serve coffee; we craft experiences. My role involves nurturing relationships… Show more 🌱 About Me:Passionate about fostering positive change through ethical business practices and sustainable coffee sourcing. As the co-founder of Frida's Coffee Home, I lead our mission to redefine the coffee experience. Committed to creating a warm, inclusive environment and sourcing the finest, ethically produced coffee from direct trade partnerships.🌍 What I Do:At Frida's Coffee Home, we don't just serve coffee; we craft experiences. My role involves nurturing relationships with conscientious coffee producers, driving our sustainability initiatives, and building community partnerships. Together, we're cultivating a movement that combines exceptional coffee with social and environmental responsibility. Show less

Proven track record of successfully delivering projects end-to-end by working closely with business stakeholders to determine requirements, securing financial resources, and analyzing feasibility. Expert in Agile methodology, resulting in improved communication with the team and reduced project timelines. Accomplishments include executing 5 Loyalty Program campaigns on time, identifying anomalies in delivered products, conducting market analysis to deliver competitor insights, and working with… Show more Proven track record of successfully delivering projects end-to-end by working closely with business stakeholders to determine requirements, securing financial resources, and analyzing feasibility. Expert in Agile methodology, resulting in improved communication with the team and reduced project timelines. Accomplishments include executing 5 Loyalty Program campaigns on time, identifying anomalies in delivered products, conducting market analysis to deliver competitor insights, and working with cross-functional teams to deliver MVP's aligned with company needs. Show less

Highly organized and effective Business Analyst with experience in negotiating work plans with suppliers, preparing a variety of written communications, reports, and documents. Adept at using ITIL methodology to improve processes and creating KPI's to monitor performance. Accomplishments include achieving compliance for 6 business processes using ISO 20,000-1 framework and training a team of 50+ professionals, introducing KPI's to monitor compliance and projections, and detecting anomalies in… Show more Highly organized and effective Business Analyst with experience in negotiating work plans with suppliers, preparing a variety of written communications, reports, and documents. Adept at using ITIL methodology to improve processes and creating KPI's to monitor performance. Accomplishments include achieving compliance for 6 business processes using ISO 20,000-1 framework and training a team of 50+ professionals, introducing KPI's to monitor compliance and projections, and detecting anomalies in supplier-delivered processes.Additionally, successful in managing 3 custom systems, optimizing operations by correcting errors and standardizing performance, creating training for 49 stakeholders, and collaborating in meetings to restructure the internal system. Show less

Experienced Operations Specialist with a strong background in improving performance through audit and diagnosis. Skilled in consolidating operations and processes to streamline operations and increase efficiency. Accomplishments include organizing weekly meetings to ensure project deadlines and creating effective procedures manuals, minimizing government fines valued at 250K USD, and monitoring cross-border movement of works and exhibitions using tools such as Art base and Monday.

Data-driven Business Intelligence Analyst with expertise in performing variable analysis and identifying areas of opportunity for improved dashboards. Successfully acquired the AT&T account through competition and restructured dashboards for the BI area. Accomplished in-depth analysis of data for 3 recognized worldwide brand campaigns.

Data Management Specialist with a focus on extracting, transforming, and loading data from SAP BEX Analyzer to Microsoft Access. Utilized tools such as Microsoft Excel to prepare and present reports to team leaders. Accomplishment of delivering dashboards on time and improving team efficiency and productivity by 40%.

Highly skilled Retail Operations & HR Professional with experience in mentoring, onboarding, and training employees. Successfully managed the retail web platform for Mexico and implemented a variety of programs that contributed to 40% growth of the HR area. Accomplished in delivering a robust annual quantitative training report, attending meetings with LATAM to share monthly results, and winning the LATAM price for 99% compliance with the adidas training platform.