Amy Jones Email & Phone Number

Carbondale, Co, Us

Snowmass, Colorado, United States

Chicago, Illinois, United States

I specialize in copywriting, email marketing, and newsletter writing for the hospitality industry.After over a decade in the industry, it was time to take on entrepreneurship myself in the form of freelance writing.This industry is full of stories.Whether you’re a busy innkeeper, a brewer of beer, a roaster of coffee, or a restaurateur – I’d love to help you tell yours.Reach out to me for questions about: NewslettersBlog PostsPublic RelationsCase StudiesLanding PagesAbout Us PagesSEO OptimizationCopywritingEmail MarketingLoyalty ProgramsCreative Strategy

Aspen, Colorado, United States

Conversion of reservation inquiries for the MOLLIE Aspen. Work in conjunction with the Reservations team and Front Office to assist with room reservations, guest arrivals, room assignments, guest questions about the hotel amenities, services, and general inquiries. Support the direct booking initiative from a reservations and front desk standpoint, assisting in converting OTA bookings to direct bookings. Responsible for auditing all future reservations for accuracy and ensuring guest requests are met. Step in to assist the Front Office during peak guest check-in times or when the hotel is very busy and as needed. Assist in any additional assigned projects and tasks as directed by hotel management. Answering guest phone calls about dinner reservations, transportation arrangements, concierge questions, etc. Support the Reservations team for phone coverage on the weekends. Knowledge of the software system Maestro and ensuring accuracy of all hotel reservations. The duties of this position may change from time to time. HayMax Hotels reserves the right to add or delete duties and responsibilities at their discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Knowledge, Skills, and Abilities: Enthusiasm and passion for hotel sales and guest service; the ability to connect with people over the phone and in person. Detail oriented; able to produce a high-level volume of work while maintaining consistent accuracy. Effective oral and written communication skills. Ability to establish and maintain effective working relationships.

Las Vegas, Nevada, United States

As a Tour Leader for a small group adventure tour company based in Las Vegas, I specialized in single, multi-day and private custom tours of the National Parks in the Southwest USA. These parks included Death Valley, Grand Canyon, Zion, Bryce Canyon, Antelope Canyon, and Bryce Canyon. I guided groups of 4-14 people in 15 passenger vans, often towing a 5x8' cargo trailer.My responsibilities included food shopping and cooking, planning and problem-solving on the road, maintaining outdoor equipment, setting up camp, accounting and paperwork, pre-and post-tour and ensuring a safe experience for every customer.Guests were often camping for the first-time, typically experiencing our National Parks for the first-time, adjusting to altitude or the desert climate all while thrust together in a new and unfamiliar group dynamic. For this job you have to be 'on' for days at a time, have incredible driving stamina and genuinely like people. To weave stories about history, geology and geography you have to be invested in how each element of history influences us in the present. And, you have to communicate all of that in entertaining stories you create and tell on the road. This job was certainly challenging but I always enjoyed being on tour. People are unique and eccentric, curious and crazy and I loved being a part of it. You should have strong leadership and motivational skills, have a passion for the outdoors, be able to multitask and possess exceptional people skills.

West Glacier, Montana, United States

Working in Glacier National Park was a fantastic way to spend the summer, explore a new side of hospitality and maximize my free time outdoors! Of course, it wasn't all a walk in the park. As Concierge Manager at Lake McDonald Lodge, I managed 65+ Red Bus Driver tour guides through 2023 Summer Season. On a daily basis, I created manifests, distributed dispatches, monitored maintenance needs, and organized 20+ daily bus tours serving 800+ daily customers throughout the park. The sheer volume of guests entering the lodge and experiencing the Red Bus Tours is remarkable!I also oversaw a fantastic Concierge staff that performed many duties listed above as well as offering expert park information, handling customer complaints, and providing tour support to all Red Bus Tour and Glacier Park customers.To make sure things ran as smoothly as possible, I'd coordinate with other departments with the goal of meeting everyone's transportation needs and schedules.I was lucky to be part of GNP, even for a short time and enjoyed my experience in this seasonal role!

Chicago, Illinois, United States

Logistics is a lightening fast industry with an infinite amount of variables. With an eager enthusiasm, I dove into a new, complex industry to sharpen ELITES's sales strategy, manage internal communications and craft external messaging. No two days are the same and no project is "one size, fits all".Some duties include but are certainly not limited to: Top notch copywriting and creative marketing full of witty repartee and not too much of that corporate jargon. Create and maintain social media editorial calendar. Develop, plan, and create original videos, promotional graphics and sales material using the Adobe Suite (Illustrator, Photoshop, InDesign, AfterEffects).Partner with department heads to streamline internal communications and fulfill promotional needs to push departments past KPIs. Collaborate with training department on design elements, consistent brand presence, and cohesive branding messaging throughout onboarding process.Produce a variety of original media including Vyond videos, one-pagers, sales decks, presentations, infographics, training exercises and more.Develop and maintain company websites with Wordpress. Copywriting for organic reach, optimizing SEO, and promoting digital accessibility.Manage public relation awards and PR communications.Create and maintain company intranet on Microsoft Sharepoint to centralize internal communication and employee education. Partner with external vendors, including merchandizing and promotional vendors, to ensure quality, cost-effective deliverables.

Greater Chicago Area

When you work for a small business, you wear many hats. While many of mine revolve around digital creativity, I oversee all marketing efforts at DBY with wit, enthusiasm and copious amounts of coffee. I have sole ownership over DBY's digital identity which includes developing and maintaining the website, creating video content, photographs, graphic design, amusing and informative social captions, copywriting, email marketing, customer engagement on all social platforms, review management and more. On a daily basis, I use Adobe Photoshop, Adobe Illustrator, Sprout Social, Mailchimp. I create content for major social media platforms like Instagram, Facebook, Twitter and TikTok. I also manage all of our paid search and paid social media campaigns. Of course, that also means utilizing the data from various platforms like Google Analytics, Facebook Analytics and Sprout Social to adjust and optimize our performance. It also includes project management and the organization of traditional aspects of marketing. This includes everything from organizing and executing promotional events, to merchandizing to distributing sales material. From time to time it will also include vetting and purchasing traditional forms of advertising like radio ads, billboards, public relations initiatives and more. I also coordinate the entirely separate field of Event Planning for the District Brew Yards. This includes organizing large group events, event sales and complete execution of private buyouts with budgets of over $50,000. I consider time management, organization and creativity to be my main strengths. I can't go a day without my planner and I wouldn't wish to. I strive to always communicate honestly, distill good ideas into great executions and maintain levity in all actions. We're in the business of beer, let's enjoy ourselves.

Greater Chicago Area

-Creating and developing social media and online marketing content for eight restaurants. Reading and reporting date on a monthly basis and adjusting to optimize social activity.-Engaging social media audiences on a variety of platforms including Facebook, Twitter, Instagram, LinkedIn and Google+.-Work directly with restaurant managers to coordinate menus and promotional content with restaurant activity. -Creating original graphics through Photoshop/Illustrator for various occasions, including restaurant promotions, advertisements, unique public events and private occasions.-Creating and maintaining individual websites for all locations via WordPress with html knowledge.-Creating and maintaining online merchandise shops, including web development, inventory and fulfilling of orders.-Scheduling and coordinating festival activity to promote brands and reach a wider marketing of consumers. -Organizing all promotional products including merchandise. -Planning and coordinating restaurant promotions and client events involving customer service, set-up, staff & logistics, decorating and advertising.-Assist in office administration, directing calls, greeting clients, and daily operations.-Consistently wearing many hats to ensure the completion and satisfaction of customers as well as supervisors.

Greater Chicago Area

Social Media Coordinator: Creating content to build knowledge and awareness in the experiential marketing field. Integrating a blog with various social media platforms to contribute to the positive reputation of Method Connect. Associate Producer: Coordinating logistics and staff to execute experiential footprints. Communication with clients/talent to integrate brand concepts into each activation.Intern: Developed understanding of experiential marketing campaigns including: client interaction, logistics management, staffingprocesses. Working with mid-level agents to increase daily productivity.

Greater Chicago Area

Social Media InternDesigned and developed media content for multiple social media platforms with an emphasis on Facebook. Regularly updating client social media platforms to engage with consumers. Coordinated following of multiple client Twitter accounts. Writing and distribution of press releases for the benefit of client exposure. Writing and maintaining company blog content to engage with consumers and build SEO standing.

B.A. Marketing, Marketing

Education record