Monitor and track national shipments containing medical samples sent to ARUP Laboratories via commercial air and air cargo carriers. Interface with nationally contracted courier services in order to facilitate the shipping processes specific to transporting biological substances and/or ARUP's shipping requirements. Communicate with ARUP clientele when necessary to provide answers to questions and concerns regarding the shipping of their medical samples. Dispatch local in-house ARUP couriers to ensure that ARUP's shipments arriving on air and cargo carriers are received by ARUP in a timely manner. Provide training for the position of Shipment Tracking Specialist.

Service and repair computer hardware for laboratory, administrative, and support personnel. Software installation, software maintenance, software usage are a primary need in assisting individuals with the operation of installed software. Perform helpdesk function for all employees.

Build, organize, administrate, and perform training for new employees to the Client Services department. Oversee retraining of employees in areas of deficiency. Make recommendations regarding staffing and staff configuration.

Provide a monthly 2-page column for PhotographyBB Online Magazine, which describes or highlights how social networking benefits the photographer.

Oversee/supervise daily public safety operations for a retail mall located in Salt Lake City, UT. 30+ employees. Responsibilites: payroll, scheduling, hiring, training and training development, criminal investigations, and supervision of general and ancillary operations.