Syed Ashfaq Email & Phone Number

Dubai, United Arab Emirates

Responsible for promoting Cisco solutions to Business Partners, preparing events and workshops, delivering trainings and demonstrations as well as driving incremental revenue and market share for the company.

Dubai, United Arab Emirates

- Responsible for understanding customer requirements, coordinating with internal departments and outside vendors to develop solutions and offerings that leverage Etisalat products and services to address the requirements.- Provide consultative support and technical expertise in Pre-Sales situations & offer technical support/advice on the development of proposals, bids and solution selling.- Manage the proposal composition for customer requests and major bids & work in close… Show more - Responsible for understanding customer requirements, coordinating with internal departments and outside vendors to develop solutions and offerings that leverage Etisalat products and services to address the requirements.- Provide consultative support and technical expertise in Pre-Sales situations & offer technical support/advice on the development of proposals, bids and solution selling.- Manage the proposal composition for customer requests and major bids & work in close coordination with Sales and customer IT team to develop product and solution design for specific customer requirements.- Develop training and conduct training sessions to sales on Etisalat Services and products.- Present Etisalat in technical and marketing events working closely with product marketing to present Etisalat products and services.- Compare possible Etisalat solutions with competitors’ solutions in terms of price, quality & performance and prepare supporting arguments for presentation and negotiation with customer.- Identify current and future opportunities for cross & up-selling and propose them to Sales with technical direction, guidance and higher-level technical support.- Develop winning proposals for customer requirements/RFP’s, working closely with Etisalat Product Marketing, Engineering, Contracts and external vendor partners. Show less

Dubai, United Arab Emirates

- Worked as a Go-To-Market team for Business Development Activities & Consultative selling through various action plans around the strategic flagship products for the respective segment in the market.- Cross Functional Alignment between various departments including sales/presales/product teams for the service offerings.- Nurture the sales and presales team on strategic deals and support towards achieving overall business Net Revenue.- Perform network discovery, analysis and spend… Show more - Worked as a Go-To-Market team for Business Development Activities & Consultative selling through various action plans around the strategic flagship products for the respective segment in the market.- Cross Functional Alignment between various departments including sales/presales/product teams for the service offerings.- Nurture the sales and presales team on strategic deals and support towards achieving overall business Net Revenue.- Perform network discovery, analysis and spend pattern for existing customers as part of the key initiative to identify future opportunities/service renewals & propose a suitable proposition.- Enablement/refresher sessions for internal team members to help promote new product offerings in the market like SDWAN & SaaS based Cloud Communication platforms (UCaaS, CCaaS and Cloud Collaboration – Zoom & MS Teams Directing Routing).- Participate in Events, conduct workshops and demos for the product portfolio to potential customers identified through qualification criteria for funnel generation.- Industry specific vertical bundle creation to present our value offerings to the customer.- Liaise with the internal teams to conduct POC’s for strategic deals. Show less

Thane, Maharashtra, India

- Worked as a Senior Network Consultant for a US-based managed service provider (Cisco Gold Partner).- Build the BOQ on Cisco Commerce Workspace for the network infrastructure requirements along with support contracts.- Collaborate with other team members/vendors & partners to work on a solution for complex and multi-vendor setups for the customer.- Lock cases and new opportunities with the OEM’s and work with them very closely till the deal closure stage.- Weekly cadence call… Show more - Worked as a Senior Network Consultant for a US-based managed service provider (Cisco Gold Partner).- Build the BOQ on Cisco Commerce Workspace for the network infrastructure requirements along with support contracts.- Collaborate with other team members/vendors & partners to work on a solution for complex and multi-vendor setups for the customer.- Lock cases and new opportunities with the OEM’s and work with them very closely till the deal closure stage.- Weekly cadence call with the management to report on the performance and highlight concerns by the team members. Show less

Bengaluru Area, India

- Provide technical/functional leadership on products and services.- Contribute for pipeline/funnel generation and revenue increase through various business development activities like proactive engagement with the customer to identify opportunities and enhance Airtel’s ICT credibility & visibility in the market.- Work with KAMs to develop offers based on client needs and business requirements driving transformational sales.- Create & develop customized PPTs for technical product… Show more - Provide technical/functional leadership on products and services.- Contribute for pipeline/funnel generation and revenue increase through various business development activities like proactive engagement with the customer to identify opportunities and enhance Airtel’s ICT credibility & visibility in the market.- Work with KAMs to develop offers based on client needs and business requirements driving transformational sales.- Create & develop customized PPTs for technical product presentation as needed for customer presentations, proposals and bid responses.- Draft techno-commercial proposals that accurately captures customers’ requirements & the technical solution provided.- OEM management, Vendor management, customer management & various internal as well as external stakeholder management.- Handholding other counterparts/ Account Managers/ Solution Architects on the complete IT life cycle management with internal and external processes. Show less

Bengaluru Area, India

- Provide Pre-sales support for new/existing projects for IBM Canada region as part of an extended team member.- Preparation of Bill of Materials using the Cisco Commerce Website (CCW).- Work with customer’s IT team to understand their requirements and design solutions that meet customer needs.- Response to RFP/RFI provided by the clients and prepare SOW & WBS for a project as per the proposed solution.- Collaborate with various teams/SME inside the organization for technology… Show more - Provide Pre-sales support for new/existing projects for IBM Canada region as part of an extended team member.- Preparation of Bill of Materials using the Cisco Commerce Website (CCW).- Work with customer’s IT team to understand their requirements and design solutions that meet customer needs.- Response to RFP/RFI provided by the clients and prepare SOW & WBS for a project as per the proposed solution.- Collaborate with various teams/SME inside the organization for technology awareness and develop value added solutions for the customers/Business Partners.- Mentor new joiners and team members on the opportunities, company process & policies. Show less

Chennai Area, India

- Provide Technical Support for Enterprise Clients globally & troubleshoot issues.- Installation of Cisco Unified products and up-gradation to the latest versions.- Coordinating with the Lead Architect in designing and deploying new sites with full CME features.- Participate in the Change Management process and undertake end to end responsibility during the change window to update/fix patches or solution to a problem.- Training new hires & updating the tenured engineers about… Show more - Provide Technical Support for Enterprise Clients globally & troubleshoot issues.- Installation of Cisco Unified products and up-gradation to the latest versions.- Coordinating with the Lead Architect in designing and deploying new sites with full CME features.- Participate in the Change Management process and undertake end to end responsibility during the change window to update/fix patches or solution to a problem.- Training new hires & updating the tenured engineers about the recent developments.- Handling of L1/L2 tickets and provide a resolution on time within the agreed SLA. Show less

Bachelor Of Engineering - Be, Electronics And Communication

10+2, Science

Class X, C.B.S.E