Fernando Marciano Email & Phone Number

Silver Spring, Md, Us

Rockville, Maryland, United States

College Park, Maryland

College Park, Maryland

Gaithersburg, Md

- Worked in the Service Department, responsible for advising customers on needed repairs to their cars. Responsible for listening to customer’s problems/concerns related to vehicle maintenance,processing the information through the service department software, and passing the information to the proper mechanics with instructions on how to satisfy customer demands. - With help from my high customer service survey scores, the dealership maintained a winning record of Acura's prestigious Precision Team Award for customer service excellence.

Rockville, Md

- New car sales for the first year. - Service Department Customer Service Representative/Mechanic/Parts Department Sales positions.

Uss Harry S. Truman Norfolk, Va

- Launch and Recovery Specialist responsible for safe flight deck operations involving launch and recovery (catapult and arresting gear) equipment. Helped successfully launched and recover every aircraft with a 100 percent success rate. Advanced to E-5 rank within three and a half years of service.- Managed all training requirements within the V-2 Division of the Air Department, comprising of over 250 airmen. Improved the method of maintaining calibration requirements for 2500 pieces of precision measuring equipment. Managed inventory for all V-2 Division maintenance tools. Achieved a 100 percent mission success rate as Maintenance Support Petty Officer in charge of heavy maintenance on launch and arresting gear equipment.- Awarded the following (lowest to highest): Commanding Officer Letter of Commendation, 2 Sea Service Deployment Ribbons, 1 Global War on Terrorism Service Medal, 1 Global War on Terrorism Expeditionary Service Medal, 1 Iraq Campaign Medal, 2 Armed Forces Expeditionary Medals, 1 National Defense Service Ribbon, 1 Good Conduct Medal, 1 Navy Battle “E” Ribbon.

Master Of Information Management (Mim) Program, Information Management, 3.89 Gpa

Drawing from management, computer science, information systems, and information science, the MIM program provides you with the skills.

Bachelor Of Arts (B.A.), History/Minor In Political Science

Activities and Societies: History Student Association, Sigma Alpha Lambda - National Leadership and Honors Organization